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October 2023 by Molly Steffe
We had a broken spring and needed some new weather stripping on our garage door. We called Friday afternoon and were able to get on the schedule first thing Monday morning. Bri was super knowledgeable and friendly. She took time to explain what needed to be done and gave us a heads up on things that might need maintenance in the near future. Reasonably priced and great communication, we would use them again for sure!
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September 2023 by Academist Wise
If you ever try to work with them, be ready to deal with unprofessional people starting from technicians to secretaries for days and weeks!
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August 2023 by Nick Ankenbruck
Brett and Tom were excellent. They arrived on time, resolved my issue, and completed the work quickly. Pricing was reasonable as well. They explained the issue and the solutions clearly and respectfully.
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July 2023 by Kathy Shields
Replied quickly to my inquiry and promptly scheduled a date that worked for us. Scott B. Was very knowledgeable and helped us get our doors working again. Would recommend!
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June 2023 by Gil Locke
They constantly kept us updated throughout the installation process. The technician did a phenomenal job with the install. The new garage door looks and works great. Thank you.
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May 2023 by Keith Baum
Our garage door spring broke on a Sunday. Called OGD first thing Monday morning and a tech was at our house within 30 mins. Bob B. was awesome! It was very clear that he does this for a living...super fast, very clean and a cool personality to boot. We'll definitely use OGD (and request Bob) if anything goes wrong with our garage door again.
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April 2023 by Dee Ferrigan
I called because the laser beam was off and the door wouldn't close. They sent a tech immediately and he not only realigned the beam but added screws to the brackets so they can't shift. The tech was friendly and totally professional and explained everything.
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March 2023 by Quinn Madson
Did good work but now no longer serve my area. That's understandable but, the complete lack of customer service is not, Lynnette.
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February 2023 by Dave D.
Perfect experience. The whole process was painless, from the consultation of which product to go with to the installation and finally, the follow up call to make sure we were satisfied. I would highly recommend!
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January 2023 by Susan T
**** was an diligent hard working young man installing our door drive and key pads. Did two door in under 4 hours. Called ahead of time and started right on time, he was engaging to speak with and answered all my questions. This is the 3rd time we used Overhead Door and this was the best of the 3 experiences. Keep up the good work, thanks!
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January 2023 by Susan T
**** was an diligent hard working young man installing our door drive and key pads. Did two door in under 4 hours. Called ahead of time and started right on time, he was engaging to speak with and answered all my questions. This is the 3rd time we used Overhead Door and this was the best of the 3 experiences. Keep up the good work, thanks!
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October 2022 by Steve T.
Accidently called OGD instead of Overhead Door. Young man that came out was nice and had nothing to do with but was told on the phone $50 for a service call and likely easy fix. Then was quoted $275...and then $150 after showing my displeasure. Pick a price. Ended up paying $50 and no thank you I will call Overhead Door instead. Wasted 2 hours of my day off.If it seems shady it probably is.
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June 2022 by Ross M
What a pleasure to do business with this company! They did the install on a door that we bought from a third party supplier (we will never make that mistake again!) They are on time, fast, efficient, and really know what they are doing. We strongly recommend buying the door from themthat way if the door is damaged in shipment you will have no problems, they will take care of everything. I'm sorry we probably will never need their services again. If we ever need repair of our garage door again, they will get the job.
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June 2022 by Ross M
What a pleasure to do business with this company! They did the install on a door that we bought from a third party supplier (we will never make that mistake again!) They are on time, fast, efficient, and really know what they are doing. We strongly recommend buying the door from themthat way if the door is damaged in shipment you will have no problems, they will take care of everything. I'm sorry we probably will never need their services again. If we ever need repair of our garage door again, they will get the job.
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May 2022 by Phil Ruhnke
We had $10,000 USD of garage doors installed on our house a couple years back. I trusted the technicians to do a proper job and hopefully they did. My issue is that I believe after speaking with CloPay my doors are out of balance in that the springs do not support / assist in opening the garage doors manully. I spoke with someone at OGD and they said I am out of warranty and a trip charge to repair the situation was necessary. In hindsight I should have had the install techs demonstrate that the doors were properly balanced and then had them checked within the 1 year installation warranty. My bad.UPDATE- Owner took an active role and had a technician (Brad) come out to inspect the doors. Brad adjusted both doors and performed a few other maintenance items.
