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“Dan is the man at the UPS store #3922 On 9923 Ridgeland Avenue In Chicago Ridge Illinois!I had more than a handful of Amazon returns, and he was super helpful and kind. Greeted soon as I walked in and there were a line of people and he was flying solo on a Saturday during peak hours. I can’t stand post offices on the weekend due to the attitude of most employees. That’s why I go to the UPS store and he was super efficient and quick and nice to everyone including myself.I managed to get all my returns from Amazon and even managed to pack two big items in boxes and he was super helpful with all of it and even with the email labeling components of the more challenging returns.Dan did not ask for me to leave this review in fact if he did I never would have. I get my eyebrows done and I go to salons and make up services and they are always asking me to leave them reviews and just the suggestion alone is a turn off, and I tend to resist. People want to leave good reviews without being asked to. He probably already forgot who I am and I don’t care. I hope he gets to be the manager if he isn’t already or a franchise owner or something because he makes UPS look good and Amazon returns that much easier. Thank you for all that you do, Dan!!”
“I love this store. ALL the workers are friendly. They speak and constantly looking up to see who is next in line. I love it there is constant movement so no one is not working. My favorite person is Alvin, Tammika George, Veronica, and Luis. Very Helpful All the time.
Keep those smiles going.”
“Very helpful staff they help me I was nervous about first time shipping something and they help me feel more comfortable and secure about everything the Staff made my experience a good one thank you .”
“Great quality service when trying to send packages to family. They were really helpful and organized when I Was trying to send multiple packages to different places in Ukraine. The workers are welcoming and nice when interacting. Overall great place to go for your overseas package needs.”
“Literally arrived in tears, trying to get my brothers funeral program printed. They were so kind, caring, and fast with printing. Thank you so much Michael!! You’re literally my hero”
“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
“Nice UPS location with nice people there.■Parking is all over the place, best to be in the lot under the apartment complex.■Small storefront, but good for normal business including Amazon returns. (Only if Amazon directs you to UPS*)”
“I thank the company and its employees My Vladislava Gintarasa Rayana for the quality service. They help, advise, resolve issues. I wish them further career growth. Repeatedly throughout the year I sent parcels to Russia, observing customs rules. Everything was delivered safe and sound. Fast Reliable Convenient. Thanks for the excellent service. I recommend everyone to send parcels to Russia with this company. Success and further prosperity of the company”
“There is very helpful I came in the big box full of gifts I want it to ship every other store I want to wanted to charge me so much the help me by fixing my box and giving me a 10 % discount it was worth it and they give me more than one option to choose I chose the best one that fits me thank you guys I will stop in again .”
“Kate at this office was very considerate and helpful when I had a shipping issue after I had moved away from the area. She took the time and listened to my situation, then went out of her way to help me correct the problem. Thank you, Kate!”
“All of the women who work here give the best customer service. They are super helpful every time I come in. I always have a better experience at the Westchester FedEx compared to using UPS or USPS in the surrounding areas.”
“I moved cross country from WA to IL. Other companies were changing 3-5k just for basic shipping services and because of where I lived it would not be convenient with any service. I had to rent a truck to moved it to the large trailer and they where so accommodating to my need for more time. Pickup was a bit confusing (it is not a service they do often), but they made sure my movers were able to go trunk to truck (this saved time and money). This is an unconventional option, but worth it for cost savings.”
“We had a great experience with Lilia at this location. She was attentive to our concerns and was able to assist us with the changes needed. We definitely recommend this location and Lilia's services. Thank you again for going above and beyond!”
“I come here a couple of times a year when I need supplies for the office. They have a good selection of ink. I recommend coming in the morning before Portillo's is open because parking lot gets congested. To me, that's the only downfall of this location.”
8AM - 4:45PM
46 S Villa Ave, Villa Park
Shipping Centers
“I had a large heavy item that I needed to return. I searched for a UPS location and found this UPS Access Point conveniently located in Villa Park.When I dropped off my package, they were very accommodating, they could see me struggling with the box in the parking lot, a nice employee opened and held the door for me and pointed me right to the UPS desk in the back.When I got there, a nice young man took care of all the shipping details and even attached the label correctly for sending out my return.Also the Ace Hardware store was clean and well stocked, so I will be back to shop there as well.Five stars for both!”
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“(Translated by Google) Very professional and nice service. I recommend everything always went very well. I recommend(Original)Bardzo profesjonalna i miła obsługa. Polecam wszystko zawsze bardzo dobrze przebiegało. Polecam”
“Wonderful service by Tatiana (printing my invitation)!She answered all my questions helped placing order , developed my product, cut it, called me to let me know my order was ready for pickup before promised time!
Great service while multitasking other walk in customers in very busy late afternoon hours!Thank you Tatiana!”
“Abrina W. was absolutely amazing and insightful. I would give her 6 stars if I could. I had a pretty difficult order to print out. She solved my problem and was extremely patient and polite. She was fast and the printouts are impressive. We truly need more people like her. It's rare you receive fantastic customer service these days. If she hasn't been promoted already, now is the time. Not even joking. Give her a raise. Thank you again!”
“Quite a few negative reviews here. Usually when the service is great customers tend to not post a review, however when it's negative they are more inclined to.
So here is my quick review. Shipped my mini truck from Denver to Seattle. The driver Nick was incredibly thorough, careful, and professional. There was some concern on being able to load the truck on the rig, but he took his time and carefully handled the situation. The truck arrived in Seattle without any damages, and even after a clerical issue from another company, Nick contacted me and we were able to work out the issue and come to a solution.
I would definitely use Taurus in the future, especially if I would work with Nick again.”
10AM - 4PM
805 Lake St, Oak Park
Shipping Centers
“I’ve used this store twice in the last two weeks and i couldn’t ask for more. Very friendly young men helped me, they were fast and polite. And they knew all the answers to my questions. Thank you.”
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“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”