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“Dan is the man at the UPS store #3922 On 9923 Ridgeland Avenue In Chicago Ridge Illinois!I had more than a handful of Amazon returns, and he was super helpful and kind. Greeted soon as I walked in and there were a line of people and he was flying solo on a Saturday during peak hours. I can’t stand post offices on the weekend due to the attitude of most employees. That’s why I go to the UPS store and he was super efficient and quick and nice to everyone including myself.I managed to get all my returns from Amazon and even managed to pack two big items in boxes and he was super helpful with all of it and even with the email labeling components of the more challenging returns.Dan did not ask for me to leave this review in fact if he did I never would have. I get my eyebrows done and I go to salons and make up services and they are always asking me to leave them reviews and just the suggestion alone is a turn off, and I tend to resist. People want to leave good reviews without being asked to. He probably already forgot who I am and I don’t care. I hope he gets to be the manager if he isn’t already or a franchise owner or something because he makes UPS look good and Amazon returns that much easier. Thank you for all that you do, Dan!!”
“I love this store. ALL the workers are friendly. They speak and constantly looking up to see who is next in line. I love it there is constant movement so no one is not working. My favorite person is Alvin, Tammika George, Veronica, and Luis. Very Helpful All the time.
Keep those smiles going.”
“Very helpful staff they help me I was nervous about first time shipping something and they help me feel more comfortable and secure about everything the Staff made my experience a good one thank you .”
“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
“Nice UPS location with nice people there.■Parking is all over the place, best to be in the lot under the apartment complex.■Small storefront, but good for normal business including Amazon returns. (Only if Amazon directs you to UPS*)”
“We had a great experience with Lilia at this location. She was attentive to our concerns and was able to assist us with the changes needed. We definitely recommend this location and Lilia's services. Thank you again for going above and beyond!”
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“The owner personally helped me with a DHL return that I was apprehensive about after a terrible experience at another DHL carrier nearby. He took the time to make sure the return would be in proper order then spent the time to engage in a brief, friendly conversation. This place is an example of how a family run business can be a benefit to the community.”
“It's heartbreaking to see how such amazing, patient, and kind staff have to deal with such unbelievably hot headed customers. Most of the time there's only ever one or two of them taking on so much. All of them deserve whatever bonuses ups has to offer!!!”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
10AM - 4PM
805 Lake St, Oak Park
Mailbox Centers
“I’ve used this store twice in the last two weeks and i couldn’t ask for more. Very friendly young men helped me, they were fast and polite. And they knew all the answers to my questions. Thank you.”
“The guy that attended to me was very polite and ready to fulfill my needs , am ready to refer more customers to your store and thank you . I was treated like trash at the near bye post office yesterday . Keep your services and you will get all the USP customers . Thank you again for your service ? ?”
8:30AM - 4:30PM
7156 W 127th St, Palos Heights
Mailbox Centers
“Have used this UPS store for over 20 years. Great service. Elizabeth is an extraordinary employee. She is very knowledgeable and so cheerful and welcoming. Any business would be fortunate to have someone like her!”
“Hi, I’m Eileen from Mugshots, whether I need flyers or menus made, UPS on 14007 S Bell is the best place to go. They are great people that love their job and make it easy on customers.Thank you for providing great products and customer service!”
9:30AM - 3PM
900 Ogden Ave, Downers Grove
Mailbox Centers
“The owner / manager is extremely helpful and very customer focused. Always willing to help and I love coming here even if it's a littlemore expensive. A+++++”
“I went to this store today to have several items return shipped. I screwed up on my end in not having the correct bar codes. Abby was super helpful in getting my mistakes corrected. Thank you Abby for your patience :)”
“I’ve only had good service here, and I’m fairly regular. It’s usually a rude customer who reflects what they feel is rude; seeing themselves in the mirror. I’m super friendly, upbeat, and understanding; this generates good service, folks.”
9:30AM - 3PM
4 E Ogden Ave, Westmont
Mailbox Centers
“This is no doubt THE BEST location I’ve ever been to. The owner has trained his team well. The staff are always professional and attentive. I appreciate the service with a smile. I’ve been in the store when there have been a lot of customers and they still manage to keep everything flowing. Jacky and team, keep up the great work!”
“This location has workers that every storefront would like to have. They are so helpful and make things go so easy every time I go. They are bilingual and some of the best workers I have encountered. Would really like to have them work for my storefront at a really good pay. Jenifeer, Noemi, Eric, and Frankie are the reason customers come back to this store. I wouldn't be shipping UPS if it wasn't for them.”
“I stopped coming here for years. BUT April the associate, her customer service was beyond helpful! & I will be continuing to return to this location because of this. I’m so thankful! Thank you for your help April! :)”
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“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”