-
May 2023 by Aimee F.
Very, very deceptive signage and practices at this location. Picked up some fabric off an end cap with other miscellaneous items and a sign that said "50 cents" above everything. At checkout I was told it's per yard, well there probably wasn't even a yard there. Asked to speak with the manager and was talked down to. I know how fabric is priced, thank you. Don't put a "50 cents" sign over a pile of scraps and picked over garbage and then tell me it's per yard. I left a full cart of groceries there and walked out. You probably lost $100 sale arguing over 50 cents. Good customer service would have been, "I'm sorry, it was our mistake that the sign was not clear, unfortunately we can't give it to you at that price, but here's a five dollar gift card for your next visit." I would've been satisfied and went back and shopped some more and filled my cart with more stuff and then checked out. Walmart is a multi BILLION dollar corporation. They should not be holding their own customers accountable for their laziness and mistakes. Mistakes do happen, but you never make your customer feel like your errors are their fault. This is a classic bait and switch, and I wonder how many times it happens to Walmart customers on a daily basis. You're forced to either put the item back or pay the higher price. No wonder they are closing stores left and right.
-
February 2023 by A S.
My significant and I were checking out items at Walmart at a self-checkout, and as we started to leave, I see out of the corner of my eye this huge guy moving fast with a dust mop past us in the narrow area and almost ran into the both of us. Not sure why he was dust-mopping franticly at 3 in the afternoon. I thought self-checkout was the safe zone.
-
December 2022 by Connie A.
Gift cards do NOT have gift receipts!! I was told to cut my receipt apart to put it with the gift card! Clearance items are rung up as regular price! Do NOT shop at this Walmart. Shop at a different Walmart. Better yet go to Randall Rd shop at the Meijer the Target or the Walmart. This one should be closed. Surly unfriendly ill-mannered and ill-tempered employees!
-
October 2022 by Joe F.
I'm honestly less than impressed with the company's way of business, primarily with how they handle their produce such as their poultry/chicken. Walmart has been my go-to for chicken, as it's my main source of protein. The packages start "Freshness guaranteed", yet the chicken is EASILY seen that it'd been frozen. Freezing food items no longer makes them fresh! On top of that, when I recently went to purchase chicken, they were going to expire in ONE DAY! The rotation of expiration dates for their poultry & other food items needs some serious improvement!
-
December 2021 by Lauren H.
the cashier kathy was beyond rude and was arguing with me over a $1 clearance item. i was buying xmas (75%off) clearance and there was an entire row of perfumes for $1 and clearance at $.25 she told me it was clearance and it wasn't $.25 yet the sign said it was and there were over 50 bottles there. yelled at me that she had this issue with a different lady and it's not clearance. well there are many signs it is clearance and if it's not, then it needs to be moved if it's an issue she "already faced" no need to be rude, a simple "this was misplaced" would have been sufficient.
-
September 2021 by JW W.
i'd give this store 0 stars if i could.Go inside pay 8.98 for a pack of slim jims go online pickup same store in a Hour 5.22! Wtf is wrong with people the manager Jessica says with a laugh in her voice i can't give you that price but if you go in the car and order it online you can get it for that price! Her and the girl at the return desk were both rude!! They just lost my business i will never shop there again! This is what's wrong with this world too many people that won't help you they just try to make it harder on you!! Calling corporate on them Went to Target instead see picture Walmart 8.98 Target 5.29
-
August 2021 by Augost P.
Decent size Walmart. Always busy. Staff has always been friendly and helpful. I will use this Walmart in the future.
-
September 2020 by Jim C.
When is Wal-Mart going to let us return merchandise that we don't need? I have items that are totally sealed and Wal-Mart keeps my money under the guise of keeping us safe. Leave it to a bunch of accountants to come up with a scam to make money.
-
October 2019 by S B.
Longest. Appointment. Ever. Plus? It would be super awesome if the technician/receptionist spoke actual English. Ugh.
-
September 2019 by Brittany S.
I shop here very often with it being the closest grocery store near Hampshire, i spend no less than $300 every shopping trip and each time i get treated like a piece of dirt on the ground. The customer service here in non existing. 85% of the cashier i feel weren't fully or properly trained they always have to call a manager for questions. Walking through the store you see employees when you ask them for help they act as if you've asked them to do the impossible. Debbie from customer service has ZERO customer service. Maybe a "Hi how are you?" Would be nice but apparently Walmart in Huntley doesn't believe in manors or satisfaction of costumers. Just as long as they get paid bi weekly.
-
August 2019 by Elizabeth P.
I recently purchased something on line and went to Walmart to pick it up. The service was slow. Only one employee seemed to know the process. Will think long and hard before using that service again.
-
June 2019 by Jennifer H.
I'm sorry but I am here at least three times a week. I absolutely love their vision center and have been a loyal customer/patient for a few years! Their prices are unbeatable and the ladies in the vision center treat me like family!!!
-
June 2018 by Jenn O.
I would never be caught red-handed giving a Walmart more than one stars I thought in my entire life. But this location is actually somewhat decent. It's not no five stars jaw-dropping Goodness. But it's fairly clean and fairly nice staff. I mean I have been here a few times where I've had rude cashiers and rude sales associates but overall it evens out at this location. There is a nice young man that usually works in the pet department he goes above and beyond with helping customers but he never wears his name tag
-
May 2018 by Dylan D.
This Walmart is absolutely amazing! The store is so clean and the people are usually pretty friendly, (not what you would expect going to Walmart). It has been remodeled and everything is laid out perfectly. This is the only Walmart I will go to now. Great job Huntley team!
-
May 2018 by Jess J.
First off, this is NOT a superstore. They are smaller than all the walmarts. They dont stock up weekly, more like monthly. Theres plenty of times i go there (every sunday) and STILL cant purchase what i wanted to the week(s) prior. Ill waste my time and gas and go elsewhere. I don't think this new manager, Dominic, is doing much improvement in this particular store.
