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“I see stopped in today because their Instagram feed is constantly updated with beautiful things, but also recently they've been sharing some of their fall and Halloween goodies. On my way back to Chicago from Madison I was trying to make it in time to stop here and see what goodies I might want. I did indeed leave with some things and can't wait to put them up come October! But the best part was chatting with the shopkeeper. Lorraine is a gem! I spent more time chatting with her than shopping (I was able to pick out what I wanted straightaway!). Luckily there was no one else in the shop whilst I was there and I didn't keep her too long since I left at 5:00 exactly (quitting time). I will 100% be back because they have too many beautiful things that I want in my house.”
“We just moved here and have been to Zumiez a few times. Every single time we're not only greeted but informed of the latest sales and promos to maximize our dollars spent. Truly excellent customer service.”
“I stopped at this Burlington location tonight on my way back to Chicago I needed a few things for a family member coming in from Cincinnati Ohio that's fell on some hard times. I typically I'm not a shopper at Burlington I find other stores are more capable of meeting my needs than Burlington. But please allow me to say tonight while I was shopping I needed a particular item in a different size, one of your associates by the name of Austin approached me, and when I was finished explaining what I needed he was very informative and extremely helpful not to mention very kind and more than once he went the extra mile to meet my needs! Because of this let's just say I will be spending more of my money with Burlington department stores, or at least your location. I have always been one that enjoys giving credit to someone when credit is due you guys should be very grateful to have an associate like Austin! I was able to make it back home in time and got all the items that I was searching for to be able to help my family member that is in need all due to the customer service that was provided to me by Austin. Thank you so very much Austin for all your extraordinary work ethics tonight! Sincerely the newest Burlington customer! Be Blessed in all you do.”
“Had the pleasure of walking in to Shay Boutique today and was pleasantly surprised by the charming store! Michelle, one of the store owners was so friendly! Love their selection of clothes! If you’re in downtown Crystal Lake don’t pass up stopping in the Boutique! I think you’ll be pleasantly surprised like I was great styles, and great prices too! I highly recommend!”
“Friendly helpful staff. Clearance section is very big. I wish they organized their products better by size. I tried looking for jeans a few times and they aren’t folded well to show the sizes easily. You have to open and unfold them to find the size. Plus they don’t have a big variety of sizes. The style i wanted was only available in long and had numerous quantity of long and short. Nothing regular. Because of this I order online and return in store which is very easy.”
“I was so shocked by how tidy the place was. I went in on a weekday afternoon and everything was super organized, even by size. I know how hard it is to keep a clothing store neat, as I used to work in one. A worker greeted me at the entry way and there were others who asked to make sure I was finding everything ok. I always love when people are chipper, nice, talkative but also let you do your thing, and don’t try to sell me something or make me feel like I have to stand there and have a long conversation. I felt so safe in there as they had hand sanitizer at each register and at the door. Thanks, guys!”
“A fabulous experience today! Shopped at 12:45pm on October 28th,2021….The girl working the store was incredibly helpful, super sweet and very professional. She represents the store perfectly! Thanks again!”
“I compare the store to a high-end Ross dress for less. The line was pretty ridiculous at a check out but it went pretty fast. They got grey clothes here for good prices”
9:30AM - 9:30PM
6000 Northwest Hwy, Crystal Lake
Clothing Stores
“Decent store and good art supplies. However, the bathrooms are always locked! I asked the woman up front if she could unlock them and she said she'd call someone. Someone came but they always seem unhappy because apparently it's my fault that they keep them locked and that I have to go to the bathroom. I don't know why they keep them locked but the bathrooms have higher security than bank vaults.”
“As a first time customer, I ordered a blazer from All Seasons Uniform. The price was right and it arrived in excellent condition but I felt the fit wasn't right for me. I called customer service to get return instructions and actually got a person to help me! Nick provided me return instructions and took my order for a smaller size. The new order arrived in a few days and fit me perfectly. Great customer service from this company.”
“I love be this store, employees are amazing. The line was long but the employees def worked fast as a team to knock it down. Def a team work ethic type of business.”
“Big shout out to Avery Rhoades. One day I went into the Tilly’s shop and was attacked by a Gorilla , Avery quickly came to the rescue and stopped the Lion from eating me alive. Till this day I dream about how Avery’s courage and commitment towards Tilly’s. She deserves a raise”
“Visited the Algonquin location today. Kara was friendly and super helpful ! Took the time to help me confirm the online pricing vs store pricing. I wish Express would have the same promotions in store as online. Kind of frustrating that you have to look online before shopping in store to ensure your getting the best deal.”
“I typically don’t go clothes shopping but had the best experience with two young ladies here. I believe their names were Livvy and Brooke, extremely helpful and friendly. I will be driving almost an hour to this location just because of their amazing service”
“I've been to this store a few times with my 13yo daughter. Nice store, always clean, organized. Today I went for a quick return to store credit and was impressed with my checkout experience. Charlie was working and speaking to the customer in front of me. He was very engaged, high energy and called the teen customer 'boss'. I thought that was outgoing of him. Charlie then acknowledged myself next in line. He greeted me with that same excited energy through the return process. Charlie was not a robot employee working. He is excited and chatting with customers. He asked if I was done running errands for the night and hoped I had a great evening. This young man who is about 17 was so engaging. Great job! ??????”
10AM - 9:30PM
1812 S Randall Rd, Algonquin
Clothing Stores
“Seemed clean, great prices, in the kids clothes it didn't seem like there was too many sizes to choose from.. while it was the weekend it wasn't to busy. Employees were very nice.”
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“Use to work here and stopped in after a long time to see that my former co worker Judy still works there. Always brightened up my day then and can still brighten up even a good day now. She deserves the world!”