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August 2022 by Kelly Kay
We're an aviation company and we needed some ratchet straps quickly to repair a tool. I spoke on the phone with a customer service rep and then chatted on the website with Angela. I explained we were in need of a very quick turnaround due to unforeseen circumstances. As soon as I submitted my order, she told me she was going right back to the warehouse to talk to her team & explain the situation to see if they might be able to knock out our order quickly. I got the shipping notification later that same day. I was blown away. This was such an important tool to us and being able to tell my team the parts to fix it were en route was a great feeling. We are also a small company so having that comradery and support of a reliable company is a big deal. Thank you Cargo Equipment Corp!! We will be back for future orders!
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May 2022 by Mark Fowler
I was in search of flatbed securement equipment from Green Bay Wisconsin to where I was fortunate to stop here at the Huntley location. I found everything I needed. In stock. At prices that can't be beat.. I saw some things that I should've gotten while I was there. Ended up getting them in a pinch at the truck stop. Never again. Paid literally double if not more for the same item at the truck stop that I should've gotten from Cargo Equipment Corporation. They will have a continued customer.Maez Transportation
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April 2022 by Andrew Biesemeier
The issue that I had was remedied to my satisfaction and I have edited my review to reflect as such. I will purchase from again and I do expect to receive satisfactory results from that purchase.
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April 2022 by Andrew B.
The issue that I had was remedied to my satisfaction and I will purchase from again with what I believe will be better results.
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October 2021 by Frank Montoya
I ordered e-track straps that were to short. I wanted to exchange for longer straps but I was told anything where you choose a color and length is considered custom, which is every strap. Unfortunately a very costly mistake with no resolution or assistance.
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October 2021 by Dom V
I had a great experience with this company. I believe Angela went above and beyond assisting with my order and working with their production team in getting the products to us in time to meet our deadline. Thank you. She was professional in standing by their standard expectations but it's always great when the under-promise over-deliver works out. Even better, the qaulity and craftsmanship is pretty amazing.
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August 2021 by Kenneth Coe
This is simply the best place to do business. They really care about the customer and the quality is second to none. Can't wait to go again when needed.
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July 2021 by Robert Robinson
Outstanding customer service addressing wrong initial parts shipped. Cargo Equipment overnighted the correct parts and of course provided RMA/shipping for the return of the other parts.
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May 2021 by Danny Baker
Very high quality and fast service I will be buying again
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February 2021 by Pamela Miller
Fast delivery-came a day earlier than promised. Straps were great and easy to use!
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January 2021 by David Bordewyk
Wanted to relate that Cargo Equipment Corp has provided great customer service each time I have done business with them. It's simple, but not every business does it. When I have placed orders with items that end up on back order, they have contacted me to let me know and have the option to ship a partial order of what is available. Its nice that I'm not left waiting on projects, especially in this environement when shipping can also be more unpredictable. The little things count!
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January 2021 by Adam R.
Incredible quality and customer service!! I needed some custom straps, and they were very understanding and accommodating throughout. The process was so much easier than I expected. Very satisfied. Highly recommend
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January 2021 by Ken Sholar
I have a custom-built canopy on my deck in my backyard and needed a way to hold it down. The custom-made 1-in wide double loop white tent straps were cheaper than I could have bought iridescent run of the mill ratchet straps at a home center. I have a 12x12 white topped, white legged canopy sitting on my raise deck that has white railing and these straps don't stick out like standard ones did.
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January 2021 by Angie Bale
Excellent help in the fastener department. No wait time for help that was needed. Got my bolts and two keys made with ease.
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December 2020 by Steve A.
Bad company. 20% "RESTOCKING FEE" So 1990s, not acceptable in the 2020s with Amazon.com where their competitor US Cargo Control sells stuff that you can return without any fees or hassle. I bought 4 L-track "small" hooks that were HUGE and returned them because they were poorly described and got charged 20% restocking and return shipping. When you have alternatives, this is not acceptable. You have been warned.
