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January 2024 by glen krebs
Well if you likesl rude and indifferent customer service than this is the bank for you. Once I'm done paying off my home equity loan I will never do business with this bank again. Disappointed customer Glen W Krebs.
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December 2023 by Bill R.
I would not recommend this banking establishment to anyon it their sales associates are rude and incompetentI would not recommend this banking establishment to anyon it their sales associates are rude and incompetent I currently have 0 debt a visual data and this negative review has nothing to do with me owing the money but everything to do with their level of customer service what a complete failure on their part
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October 2023 by Conrad Close
This is possibly the least helpful bank location in existence, not just within BMO. Staff are massively under qualified and have zero interest in helping customers at all. In fact, other BMO locations have told me not to go to this branch as they consistently mess things up for customers.
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August 2023 by Javier Castillo
This bank has the worse service. The door are locked and it's not eve 5pm yet. Terrible service!!!!!!
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July 2023 by ron giordano
Good people and willing to assist with any questions you may have makes you feel appreciated.
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February 2023 by Alex Brakeall
I don’t do reviews ever but I’m telling you if you want the slowest bank in the area please sign up here. If you want your card to be declined for fraudulent charges in consistent areas you use it… please use this bank. If you want returns of your money to be held up 3-5 days past when they say it will be in your account again you know which bank to trust.
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December 2022 by Donald Smith
One day, it all stopped working. No more online access. No more app. No more debit card.Broke autopay with several vendors. I thought it was them and switched. I switched the wrong type of company.Never got the full lock-out treatment from my other banks. It's hard to conduct business when you are forced to go it alone, in the dark.New day. I found that like me, the happiest BMO customers bank elsewhere.So long BMO .
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September 2022 by John Toomire
I stopped by the south Huntley branch to close my account and was told to wait for a personal banker. Since this was third try I decided to wait. 10 minutes later none of the customers were called. I don't understand why this bank doesn't cross train their employees. The two employees behind the counter were just standing around helping no one.
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September 2022 by Cynthia Dzurko
We were working with a extremely helpful woman. She was very knowledgeable, polite, and efficient. I appreciate all the help we received and look forward to finishing what we started.Wonderful customer service.
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July 2022 by Cindy K
I have mixed feelings about this branch. They were very helpful when I needed a wire transfer to Canada and had a large deposit on another occasion. But today (Saturday) I went to pick up my Canadian money that I had ordered on Tuesday and they tried giving me someone else's Euros. Then they discovered my money hadn't come in - that's four business days. She said it wasn't their fault and that when it finally did come in, I will be paying a fee to exchange it plus the new exchange rate. I finally got a "sorry" from her and left. Horrible experience..
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June 2022 by Mark P.
Worst experience ever with a " commercial bank" Out of six wire transactions I made at this bank none of them went through smoothly. They all took a second trip to the bank on my time because of their inability to do the wire properly. Definitely not a good bank for a small business to associate with, perhaps a small savings account at best and I say small because they pay virtually no interest
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March 2022 by John Cebulski
I could not be more disappointed with BMO Harris, and this branch in particular. Poor customer services, and complete lack of follow-up by the Personal Banker and Manager.
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August 2021 by Joshua Brunsting
Had to go in to order a debit card since my account opening online didn’t go as smoothly as expected. All the staff were very professional and courteous, to everyone, and made sure I got any issues I had worked out.
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July 2021 by AlternateKek
Was looking up this location's phone number and saw a low review. So far I have no issues with this location and they have always been extremely helpful.
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April 2021 by john Manieri
Terrible customer service experience ever! Need help with my bmo banking app and they were too busy said come back Monday after the weekend
