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“They make banking easy here. I opened my bank account up here over 10 years ago and still use this location when I travel the country. We went in with quite the list today. Erin pulled us in her office and took care of adding/deleting people on the account, editing account information such as names and address changes, cashing a check from the IRS, and printing out a recent bank statement. It took less than 30 minutes for everything!This location always has kind, quick, and knowledgeable staff.”
“Have used this bank for personal and business for years. Actually worked here when it was Mercantile Bank at this location. Originally Old National Bank. It has deep roots in this community.”
“Everyone at the Centralia branch has been extremely friendly. They made sure I was comfortable and satisfied.I recently had to get something notarized. The representative showed me where I left a few blanks and verified that the documents would be valid with her seal.The manager helped me on another matter. He chatted with us about dogs when another customer came in with one.”
“Great Bank. My family have done business with them for many years. Marla is an outstanding person. Thanks to her I was able to get my first house and my family and I will always be thankful.”
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“The people at the Centralia branch are all very nice, and easy to work with. They have helped me get a couple of vehicle loans and helped fix my account when I got scammed a few years ago. I’m very glad I was able to do business with GenFed.”