Walgreens is a popular store known for being a one-stop shop where customers can find a wide variety of products, from hygiene items to the latest gadgets. Despite some stock shortages and occasional long waits at the register, many customers appreciate the helpful and friendly staff. One employee, Eugene, stands out for his patience, kindness, and professionalism, often going above and beyond to assist customers, whether helping with passport photos or locating sale items. His excellent customer service leaves a lasting impression, and some customers are willing to make a trip just to experience it again. However, the store's stock can be inconsistent, and late-night visits sometimes face shortages or lack of staff at the front register, leading to frustration. The pharmacy services have also changed over time, often being understaffed, though the remaining staff are helpful. Overall, Walgreens is seen as a reliable place to find everything needed for daily health and hygiene, with new products and deals constantly catching customers' interest. Despite some challenges, it remains a staple in many communities, offering a friendly shopping environment and a wide selection of items.
I am renewing my passport and Eugene helped me get my photo together. He was patient, kind, funny and very professional. Great experience!
May 2024
Pharmacy is slow when waiting in the drive thru. Aisha knows nothing about customer service or how to help people. She needs new training or they at least need people that know how to do their job. Not to mention has a horrible attitude.
February 2024
Cashier made me wait while everybody else was served, i think they dont want to deal with otc/ medicare card, so i just cancelled,and i felt some attitude there, thats it , going to cvs, thanks walgreens??