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July 2023 by Gwendolyn Brown
My granny's Seiko leather watch band had dry rotted after many years of wear.She didn't want to get rid of it so I googled to see Jeweler nearby and was able to get in and out within 15 minutes with new leather band plus battery.Thanks for quick service!
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June 2023 by Rayjay
SUCH A GREAT PLACE. I just got possession of my grandma’s ring and it was definitely worn out with the years that she’s worn it and it definitely needed a cleaning. I came to this location to get a cleaning and to resize the ring. The people were so nice and welcoming. They did a great job. I will definitely be coming back.
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June 2023 by Tracy Voris
Everyone at Van Sipma's is so patient and helpful. They walk you through the process of building a ring step by step. You tell them what you're looking for and they get it and in a timely manner. They don't pressure you about anything. They make you feel comfortable. We are definitely customers for life.
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April 2023 by Debbie Lively
I have brought jewelry before but this time, I brought in a delicate glass flower that had been broken into 4 pieces. Van Sipma’s put it back together and you can’t tell it was broken. Very happy.
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April 2023 by LaTeyce Marie Rush
Quality Service and Amazing Staff. I needed a big order completed in a time crunch and they did a GREAT JOB!! Great place to do business..
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February 2023 by Lawrence S.
I used to have the tools necessary to adjust watch band length. I still have the tools, but lack the manual dexterity and near vision that are required. Having numerous watches that I've collected over the past 45/50 years, I decided it was time to wear some of them. Enter Van Sipma Jewelers. I gave them a call, they said "come on down" and away I went. I received a very pleasant greeting and they got to work. Impressive is the best I can say. They got my 18K gold watch to fit perfectly and then were enthusiastic to take on my well worn but never properly sized Casio MTG Solar charged Atomic timed watch my Mother had given to me prior to her passing. It made me feel so good to finally wear it properly. Thank you, Van Sipma Jewelers for welcoming my relatively minor amount of business (2x$10=$20 Total) I will be back!
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February 2023 by tw w
Since I've learned about them in 2010, they have always made me proud of their business. Whenever I want to go extra mile for a Gift I head straight to them and as always I get Smiles and Satisfaction from those who I get gifts for from them. Always at the very best. The place is Clean, Staff is friendly, Polite.Thank you VanSimpa Team for always giving your best and going the extra mile. God Bless You All.
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January 2023 by E Monica Horan
The staff at Van Sipma’s is very helpful, knowledgeable, and friendly. Homewood is very fortunately to have an independent jewelry store in town.
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January 2023 by juquita johnson
This family of jewelers are the absolute best!Their services are of high quality and I highly recommend them for cleaning, repairs and purchases. Absolutely fantastic! ?? ?
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December 2022 by Lizzie Mae
Ashley has been an AMAZING human to work with. My fiancé was able to design my engagement ring & then we were able to go in & design my wedding bands & figure out what to do for his wedding ring.The staff here have been such a wonderful group of people to work with; very kind, personable, and attentive to detail. I could not be happier with our rings ☺️ thank you again Ashley & everyone over at Van Sipma’s, we will cherish these pieces throughout the rest of our lives!
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December 2022 by Elizabeth Wilk
We first came here on a recommendation from my SIL and have been coming back here since. We recently needed my engagement ring to be fixed and my husband needed his wedding band resized. We live out of town and couldn’t find a place nearby us that we trusted and decided to wait for Thanksgiving when we were back in town to visit Van Sipma’s. They are friendly and we’re able to help us within the week we were here. We definitely plan to continue coming back for any future jewelry needs.
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August 2022 by Susan Wick
Van Sipma’s is wonderful! We recently had them reset and engagement ring and then create a new one with family stones that we had. From beginning to end, we were impressed with the customer service, the professionalism of the staff, and the quality of their work. We would recommend Van Sipma’s to anyone with jewelry needs, and I know we will continue to use them in the future.
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June 2022 by Viorel Smerica
From the moment i walked in the door, I felt i was in the right place!I brought a very unique and special watch that was passed down by my late father to be restored. Not only was i treated in a most professional manner, Gary took the time to listen to all my concerns and details about my watch. Just as they promised, they delivered a complete restoration. To my amazement and exceeding joy this watch is running again after 30 years! Thank you for bringing to life this special family heirloom!
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May 2022 by Carole W.
I am really struggling with this review. I am so disappointed. I admit, part of it is my fault, as it usually is. My mother passed away a couple of months ago and left me an expensive butt ugly diamond ring. I wanted to take away the butt ugly from it and have it custom made. I looked at Van Sipma's reviews and length in business and decided to risk it. ( I had a VERY lukewarm reception there a few months before with the same ring but, no, I went back. I showed the woman a picture of what I would like and she gave me a ball park price. OK. Little staggering, but OK...it is a custom. Or so I thought. I also needed an appraisal. Again, ballpark figure (really??? not just a set price) Now the original ring had 6 sapphires and 10 baguettes that were being removed. When she asked if I wanted the 'scrap' to come off the bill, I said yes. PLEASE make sure you ask if 'scrap' includes the stones you turn in. I didn't. She said they would call in a few days and off she sent me after she took my ring. When I got home I realized I had not gotten a receipt and I called. Oh, I didn't need one, they have my ring....um.....ok? I got a text with the picture of my 'new' ring a couple days later. I was ecstatic. Just as I wanted. No butt, no ugly. She told me what the price was then called back and repriced it at the high end of the 'ballpark' figure because I have fat fingers (which I had at the shop when I went in) and the appraisal was also $50 more because of the size. OK, one stone, one band....why? Be ready in 2 weeks. So, 3 weeks later I go get my ring. It's perfect! BUT, in the weeks that I waited I looked at their website to find out how long this process should take--2 weeks. I also found my 'custom' ring was from their website and sold by several dealers. I was heartbroken. I thought this was MY ring. But it's a done deal now, so just enjoy it. When it came time to pay the woman was in a hurry because there was someone else in the store. 1 man. Looking at the showcase. 1. She came to me all frazzled and got me all frazzled and I didn't pay attention like I should have. My husband was there, too and he was all confused. The clerk obviously wanted us out. Rude! Anyway, she gave me the price and I was so flustered I had to ask again. She was not happy with me at all. She put the appraisal in a bag, no review, just pop into a bag. Then she grabbed a little baggie, flashed it very quickly and said I had a $67 credit......Oh Hell to the NO!!!! I must have heard that wrong. MUST HAVE! She told me I didn't need the bag with the paperwork because everything I needed was in the bag she gave me. Time to review that receipt carefully when we get home. OH. my fault... no receipt, just an appraisal. Apparently 'scrap' includes your stones which are worthless to them, so, sorry about ya! Love the ring Hate the business ethics or lack there of this shop.
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May 2022 by Nicole Gordon-Phillips
Absolutely wonderful customer service and skills in repair. My husband and I recently had our wedding rings resized and diamonds replaced. I also had a rope necklace repair and purchased a beautiful cross charm to compliment it. Our rings look brand new. Oh they cleaned them beautifully!!! Outstanding work! Thanks so much!
