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July 2024 by Jessie Garcia
Wonderful services and experience. The cashier was super friendly, Michelle went above and beyond.
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July 2024 by Dianna
Very nice people store is always clean considering it is a pet store
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July 2024 by Oscar Arce
No point of having curbside if nobody going to bring it to you. Don’t do curbside, waited 25 mins and nobody came out
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July 2024 by Jessica Ojeda
i scheduled a vaccine appt for my dog a week ago. i filled the intake form out yesterday and now the morning of his appointment, i get a message the “clinic” has been canceled even though the building is closed. not only is this inconvenient because my dog is boarding this week, but also he is now past due for vaccines. i don’t understand how an appointment is canceled without any explanation, especially when the building isn’t open for 2 more hours. this is the worst service i’ve received.
update: i took my pet to a different location in oak lawn. they were fantastic. i should’ve looked at this locations reviews because i surely would’ve seen the numerous people who have been canceled on without explanation. if you do not have enough staff or have constant call offs, you need to reevaluate who you employ. to cancel the day of due to staff issues should not be a common occurrence. the other shop knew i attempted to come to this location due to my 20% off voucher, which confirms my beliefs on how homewoods location is managed. you can apologize to everyone you’ve screwed over, but the repetitive inconvenience shows you are not a well run business.
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July 2024 by Driven
They carry a lot or rare, unique products other stores dont. They sell spill proof water bowls here. Clean. Not busy. Close to shopping. Good employees.
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July 2024 by Angel McLemore
All of the staff are so nice I appreciate you guys
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July 2024 by Berlinda Maxwell
Front desk was very helpful
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July 2024 by Myesha White
If you are looking to get your fur baby groomed... Go to the Tinley Park location or elsewhere! The Homewood location staffing is HORRIBLE which requires them to continuously cancel appointments. I asked to speak to the manager regarding this matter. That was a joke! Manager over that department wasn't there. Escalated the situation to the store manager Janice, resulting in the appointment still being canceled ? My fur baby was canceled/reschedule 3x within 2 days based on THEIR availability, smh!
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June 2024 by Kendra Barnes
Definitely need to do better for cats. The toys are basic, but very expensive. I don't mind paying for quality toys that excite my cat. The toys I bought bored my cat almost immediately. I'm disappointed.
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June 2024 by La Femme
Friendly, knowledgeable employees.
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May 2024 by Michelle Cody
Great service
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May 2024 by Ramona Reyna
I loved coming here, I learned a lot of things about my new puppy's needs.
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May 2024 by Anthony Podgorny
Always take my dog there for grooming. The groomers are fanatics. If they notice something going on with my dogs skin or paws from allergies, they bring it to my attention.
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May 2024 by Mary Sanfratello
Stan is always helpful!
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May 2024 by Carol Rice
Clean and friendly stsff
