Pep Boys Auto Service & Tire Center, located at 18024 Halsted St, is a reliable destination for all car, truck, and SUV needs. Customers appreciate the same-day services, which include auto repair, oil changes, tire services, brake repair, and battery replacement. The expert mechanics and ASC-certified technicians, backed by over 100 years of experience, provide quality service for hybrid and electric vehicles as well. Reviewers highlight the courteous and helpful staff, who are known for their good communication and fair pricing. Many customers have experienced quick appointments and efficient service. One customer praised the pleasant waiting area and the staff's attentiveness, making for a positive experience. Another noted the shop's ability to diagnose issues accurately and provide honest feedback. With new management, Pep Boys has shown improvements, leading to satisfied customers who plan to return for future services. Overall, Pep Boys is recognized as an honest repair shop that values customer service and satisfaction.
Great they gave me a estimate time it would take and was done before.. positive pleasant Allen who walked me through everything. Gave me a quote etc..enjoy the comfortable waiting area came back to check make sure I was Ok...Best experience
July 2024
Everyone here is so nice and helpful. They were able to get me an appointment for the same day and I didn’t have to wait long. My new tires are amazing and I plan to go back to that location the next time I need something. Thank you to the whole team! They are amazing!!!
July 2024
Courteous Staff, Good Service, Fair Pricing
Rescheduled appointment earlier when had opening, did diagnostic test for $17 to confirm problem, great communication text and in person to keep me abreast (the app still needs work), less expensive than my dealer (to replace dead battery located in wheel wheel).
