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“Excellent Customer Service...The entire staff is most friendly and eager to assist. The branch manager, Latasha, is amazing, she greets everyone with a beautiful smile and an awesome personality. She makes sure every customer has a very pleasant experience while they're visiting this branch.”
“The bank teller willimeana ( sorry if I misspelled it) is outstanding! Her customer service is amazing. She was sooo helpful and informative. I came In twice once on 2/5 and then 2/6 ( between the hours 12 and 1 )both times her service was top tier.”
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“On November 8th I visited the branch on 183rd and Kedzie, I had several errands and was somewhat anxious... The entire staff was attentive, engaging, friendly and very, very proficient!!! My wonderful experience began as I entered and I was greeted by a very kind and well groomed gentleman security who welcomed and complimented me on my attire (how thoughtful and attentive), I was serviced by Lisa Givens, who she and her staff were doing double duty with the 'Drive thru' and window, and may I add Superbly!!! Lisa and Frances Thomas maintained a delightful professional disposition as they cared for the customer line(s). I left feeling relaxed and in a better frame of mind. Such service must be acknowledged - Thanks US Bank for hiring a Great Group of People :)”