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March 2024 by Carmen Garcia
I loved this Walgreens, compared with 2 others one. Omg this is the best one if you follow the rules..IS OK.. I hate the one close to my house..horrible. but they are short in staff. Not ENOUGH PHARMACY TECH... TO HELP. PHARMACIST HAS TO DO CASHIER, CUSTOMER SERVICE, AND THEY DO A LOT FOR TO BE A PHARMACIST...?PLEASE PEOPLE BE KIND WITH THEM... THEY ARE NOT ROBOT.
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February 2024 by lou s
PHARMACY customer service is HORRIBLE. THEY DONT CARE ABOUT CUSTOMER SERVICE. They keep you on hold for over 45Min. THEY DONT CARE!! STAY AWAY!! STAY!! GO SOMEWHERE ELSE.
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December 2023 by Stew
Terrible pharmacy. I highly advise you travel to another location
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October 2023 by Kyle ?
the pharmacy staff are absolutely useless talked to two different people told me my order is back there and that they didn’t look and went back all of them where clueless and tried saying i needed to pay when it was paid for kept asking me what it was and wont give it to me unless i tell them what it was so i just said yep is a medication because she wouldn’t give it to me any other way and just fought me every step of the way and shooed me away and obviously didn’t want to do her job up for doordash was back there doesn’t tell me what it is and i need to go to pharmacy it took almost an hour to get what i needed for my delivery kept showing them what it said to do on the dasher app support even called them on the phone and confirmed it was there to get and that i could grab it they still told they have no idea what i’m talking about and the order doesn’t existrude and lazy
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October 2023 by Ron Lamb
My wife uses CVS and often some meds have to be ordered. Or they will call other stores and have them work on the order. Not here!
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June 2023 by Cheryl Plecki
Had a very bad experience with the pharmacy here. Would not recommend this one
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April 2023 by Edward Meyer
I like this Walgreens. The one on 95 and Pulaski does not allow pickup of certain items at the drive up window, whereas the Hometown location does. Very handy.
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March 2023 by Perla Gonzalez
Well I have to give 11of 10, to the most beautiful soul, and great costumer service to the lady call Sabrina, im gonna explains my visit to the store.I was on need of passport pictures for the next day ( they call me to give me an appointment for the next day) so she asked some lady and she said she couldn’t do it to send me to the 95th store( she was on the phone restocking the hole time laughing and having a conversation) really bad costumer service.But this great human been told me that she was able to do it, between costumers, and I sad YES.But guest what the other lady take over and send me to the other store. It was a young afroamericano lady. Really bad costumer service.
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February 2023 by Sarah E
I am filing a complaint to the Illinois board that handles the pharmacy. The problems are constant now and there is no real management. I only use this pharmacy because it is close to my house. We will be switching locations. Horrible service and my child deserves better service for her medication that helps her breathe.
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February 2023 by Javy Arellano
Horrible Pharmacy and customer service! I called to ask when my prescription would be ready and they said an hour in a rude tone, 3 minutes later I received a text saying it was ready. It seems like they only started preparing it because I called and had I not called it probably wouldn’t have been done for more than an hour
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February 2023 by J Mac
The managers need to be replaced immediately. Noone is ever at the registers. I waited 10 minutes just for someone to come up to the register then ED asked me what do I want? The staff is so unfriendly only CUSTOMER SERVICE store I've seen RUN OUT OF BAGS. They treat everyone like they're a nuisance I am shocked corporate has not intervened
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November 2022 by anna czerny
I have been 45 minutes on hold with pharmacy. Every few minutes I could hear how someone picks up and put me back on hold. This is not acceptable.
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October 2022 by Fatima zohra Zitouni
Very bad serviceVery slowEven they are not doing anything they dont provide you with the serviceThey just want you to wait for no reasonI came for flu shot and they spend more than 30 minutes just to do it even there was nobody waiting except me.First and last time going to this pharmacy
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September 2022 by Baby GAP Ponce
Never in my life did I have to wait over 35 MINUTES to try call in my refill. And I still didn't get an answer. They should have enough staff to get things going.
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August 2022 by Marc D.
Drive-through is closed and extremely long wait. 1st time I ever saw a drive-through closed closed when there are elderly people the people that cannot wait in A-line like that
