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“Mr. Lee is amazing! His customer service is impeccable! I rented with Safeguard in the past just at a different location. But he was so nice and took the time to walk me through the whole process and explained everything so there were no issues or surprises!I also enjoyed the swing music while signing my contract!☺️Thank you again Mr. Lee!”
“Needed a unit to fit 3 dorm rooms of stuff for my college students. It was clean, well lit and affordable! Move in and out was a breeze and plenty of carts available. Will definitely use again next summer!”
“I went in today to get a storage unit. And the lady there I think her name was Leandra, was very nice and professional. I think I made a great choice choosing this place.”
“Roxanne, the property manager, makes all the difference. It’s just an random storage place without her, makes you feel like you’re part of a friendly community.”
“The accessibility to my storage space is great. I have been taking furniture at my pace and when I needed a cart I called the front office and was assisted within minutes.”
“Just opened a unit today, very fast process & establishment very clean, Kim is very nice & really listen to what I needed. I appreciated her help & understanding.”
“Brenda was hands down a savior. She was kind helpful, the other person that works on site, Not BRENDA, is not so goo at running the facility, I assume he's on his own time but it was very unprofessional of him to lock up before 5:25 at both locations. Brenda 5 stars, other person, 1 star.”
“Steve and his team are efficient, communicate well and friendly. They answered all my questions and were patient when I needed help. I would highly recommend this business.”
“We required a storage unit for 5-6 months. Our first day, my husband put our lock on the wrong unit. We received a call from Ed almost immediately. He took excellent care of the property and really looked out for his customers. It was a great experience all around.”
“Brittany is a very competent manager, she upholds the policy of Storage Mart, which applies to all customers.I’ve always had positive informative interactions with her in person and over the phone.If you happen to be one of the many customers who do not pay your rent, then of course policy applies. Of course it will a difficult conversation, you claim “lethargy” I’m pretty sure she was just stating policy instead of accommodating your demands. Don’t threaten the livelihood of good employees just because you can’t get your way, that’s childish.”
“Sony and Brenda. Wonderful customer experience. Patient in answering all questions, thoroughly. Very knowledgeable of all units available. Did not oversell more than what I needed. Couldn’t ask for more. Come see and ask for them, they’ll take great care of you.”
“Great Customer Service! I’m was very detailed and professional. The facility is clean and secure with limited access to the temperature controlled environment.I will definitely use their services again, and tell family and friends❗️✨✨✨✨✨”
“Awesome service, easy access, secure facility, great staff! Bret provides stellar service and Priscilla is very friendly. Very clean and well maintained facility.”
“Jim is always polite and informative. It is a pleasure talking with him. From start to finish though there was a bit of complications with the app, Jim explained the process while we were in the office so when I was on my own I could troubleshoot. Thank you Jim. I would recommend public storage.”
“I have to say Thanks so much to Debbie! She always has a great attitude and as a plus, super sweet, she has made sure we are taken care of and is always super informative.”
“I am renting unit in this facility for 2 years now.
I have only good things to say.
Thanks to great manager- Alex there's always carts by the elevator, rocks or brick to prop heavy door, facility is clean, well maintained.
Great customer service .
Thank you.”
“Lewkisha was amazing to work with. Patient yet very thorough. Extremely friendly and knowledgeable making the transaction very pleasant to deal with. I'm well pleased and happy that I chose this Public Storage to handle my storage needs...”
“The associate was very helpful went through everything with us thoroughly and the space seem to work. The price was within our range, even with the additional fees.”
“We were delayed with our reservation & your team was very patient and worked with us. Admin process was smooth and your staff is extremely kind and helpful.”
“Spoke with Amber on the phone and she was very pleasant and knowledgeable. I had no questions, concerns or doubt after speaking with her…..her customer service was outstanding.”
“I store my RV with them and have for 3 years now.
I never have any issues, they're very friendly and great to work with.
I highly recommend them if you have any storage needs.”
“We were looking to store some things for a family member, so based on the location and all the positive reviews, we decided to give Secure Storage of Lockport a try. Not only was the price reasonable and the storage unit clean, the owner and manager Tom was absolutely wonderful. He was such a pleasure to speak with! He offered us useful information and got us into the best unit for our needs. He even let us use some 4 wheel dollies for free! Thanks again Tom, we appreciate all of your help! Also, thanks for prorating our bill. Any assistance we can get during this whole process is so very much appreciated!”
Open 24 hours
1711 E Laraway Rd, Joliet
Self Storage
“The folks at A1 are great to deal with. The registration and close out was very easy. I used them to store some overflow home goods during a move and the facility was always well kept. I had a drive up access unit which stayed dry with just a tarp down during a winter and spring season.”
“The whole team was amazing. From Jim M. who came to give me a quote, to Arin in the office who answered all my questions to the team that moved us on moving day. Everyone was kind, professional and efficient. This is the second time we have used Boyer- Rosene and I am glad that we did. We interviewed 5 companies and Boyer-Rosene came in not only with the best price, but also includes wardrobe and TV boxes on the truck for no additional charge! I highly recommend The Boyer-Rosene team!”
“Mark was awesome!! Great customer service. Needed a storage unit temporarily for our military son. The 8/8 was perfect! Very nice units and well maintained facility!! Thanks Mark for everything!”
“My husband and I have been at this location since January 2021. The facility itself is easily accessible and clean. The staff, including the manager Aiden, have been wonderful throughout our time at Life Storage.”
“Red Dot contacted me the next day with all the information I'd need to complete the transaction. The staff was very helpful and friendly.They answered all my question and went out of their way to make sure I was satisfied.Red-Dot has high class employees, second to none when it comes to running their business. They should be proud. Thanks again for a smooth transaction!Jim”
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“Carol is a lovely employee. Cordial. Helpful. Appreciated her. She works very hard at the storage facility, too. Express storage units are very clean, tidy and very secure.”