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“Saw a review that gave them one star. It certainly wasn’t the bank in Homer Glen. Service at Old Plank Trail in Homer Glen is outstanding! It’s also a beautiful and clean facility.”
“My wife and I live in Homer Glen. We have been banking at the PNC for many years. More specifically, the PNC on 143rd st. Recently PNC decided to get rid of the bank tellers and you can't deal with a teller in the drive through either. They're open 9am to 5pm Monday - Friday. Closed on weekends. For people who work during the day, when can you do your bank here? We decided to go to First American Bank around the corner on Bell Road. What a difference. Full staff of tellers. You can go inside or through the drive through. They're also open on Saturdays until 1pm. My wife and I went in and met Jennifer, the manager. Jennifer is top quality management. Good people there. Took total care of us and got us set up to our new accounts. Hate to say goodbye PNC, but if you're not going to provide the service that customers need, sorry.”
“I went shopping at the store and sat down with laura Urlacher and she was so nice she is very helpful she is great at what she does amazing service I would recommend she is the one to talk to to open a account ❤️”
“Had an awesome dinner last night! Our server Jill was an amazing server who was very interactive with our table of ten and also very patient! I highly recommend Jill to anyone who is dining in! Food was excellent!”
“For the record, the reason that they don't answer the phone it's because they no longer have a receptionist since BMO took over this location. Also, because online banking exists now and you can do almost everything either online or calling their national number. If you need more help than that, then go in person ?
Claude is the best banker I've ever worked with and it's extremely helpful and kind. Don't let these reviews get to you... their staff is very competent, friendly, and good at what they do.”
“I would like to say thank you to the GM Ghada I did get my business commercial loan process she was very professional and knew what she was talking about with the help of her and her team I did get what I was looking for definitely 5 stars ?. Thank you again .”
10:00 AM - 6:00 PM
14169 S Bell Rd, Homer Glen
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“We went to this BOA location with some questions concerning possible security issues and Cheryl Kasper patiently worked with us and told us howto handle the situation.”
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“Couldn't find a listing for the branch in Naperville, so posting here. The one I visited is on Washington Street near Trader Joe's. I needed to do some banking. The old fashioned kind where you need to speak with an actual person, not an ATM. I popped into Busey and was greeted by a teller named Karyn Ross. She was awesome! Helped me with what I needed (thanks again Karyn!) and then gave me a gentle sales pitch about their bank. It's a new Midwest bank, and it felt very much like the kind of place you'd get good service like we did before the mega banks took over. Unfortunately we are moving out of state, otherwise Busey would have had a new customer! I recommend them!”