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December 2023 by yuliana
this employee treated my sick grandmother very poorly. she was laughing at our faces when we were short on money, she continued to throw the bags at us. her name is chloe
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September 2023 by Danny Brown
If you’re trying to do a lumber build and delivery from the back of that order pick up area, they will charge you extra without you even knowing the manager in the back she always does it to get extra money for the delivery or whatever and she does not disclose it. So buyer beware
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September 2023 by Chuck Skinner
#1) Menards#2) Home Depot#4) LowesYes I know I missed #3. Any other place is better than Lowes.
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July 2023 by Big Girl
NO hepl for petite lady pulling 10 laminate flooring, barely can get her breathe, than was stupid question from cashier asking do you need help.
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June 2023 by Al Janabi
I bought decking material from them total cost about $20,000. I though I will get a good service for the size of my order. They delivered half of it damaged and looks like old materials sitting in the warehouse for ages. They created a backup order and told me it will be delivered in a week or 2 weeks max. It has been a month and nothing delivered yet. No body knows when its coming. They said they serve the new orders first then the backup orders! weird.
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June 2023 by Rob
Overall, a very good experience. Was looking for a weird shelving configuration and was able to find it at menards. The sales associate was helpful in helping me locate what I needed for my project. It's nice to see cashiers at the counters versus all the self service checkouts. Was able to take advantage of an eleven percent rebate that they offered. This ended up to be a nice savings of about fifty buck. The home improvement business is quite competitive and menards. Does a good job staying right there with the bigger competition.
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June 2023 by Michael Gondek
I have been shopping at Menards in this location for 15 years. The prices at all Menards are always the best out of all the hardware stores in the area. The staff is very knowledgeable and well trained, and they will help you with your personal projects. The store is laid out very well, and everything is easy to find but the staff is there to help you. My only comment for improvement is that if you have to walk all the way to the back of the store to order building materials to pick up in the yard.
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June 2023 by Brooke Dyer-Wolf
TERRIBLE customer service!!!!!! We drove over here to buy a patio table they had in stock. As we found the last one upstairs, and my husband had his hands on the box, a very rude worker came around proclaiming he had just sold the set to someone downstairs. Kept questioning if we were buying the set (which we were planning on spending more money than the set costs on additional chairs, umbrella, etc) but basically told us we were S.O.L. Baffled, by the encounter, stopped by the customer service counter to alert them of the poor interaction, the lady working basically laughed at us. We will spend our money elsewhere.
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June 2023 by james arthur
The staff is pretty cool and some are very helpful. It seems they need more people to help with stocking and custome setvice. I overheard dome of the workers and hey were truly o erwhelmed. The corporate squeeze I guess. It is a great place though as I am there 4 times a week lol
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June 2023 by Thomas Tomlinson
Jackie in customer service in Homer Glen is a complete b.... I returned the rental truck on time and she stalled so someone else could come to help me and took me over the time limit. Fire this hag.
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May 2023 by Den T
Today was the first I went to the Menards at Homer Glen. I was pleasantly surprised to find such an incredibly helpful employee, Mazin, who went above and beyond what I expected. Mazin was so patient with me in helping me decide what to buy to make a fence around my vegetable garden. He answered all my questions and gave me all my options. He was extremely helpful and was very detailed and made sure I got everything I needed for my DIY project. He even went through the trouble to get me the specific U-posts I needed that hadn’t been placed on the shelf yet. He is truly a great asset to the store!
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February 2023 by Mike Sullivan
The women they have working up front during the day are so unbelievably rude! I can't even believe it! How they keep their jobs is beyond me. Go to the Crest Hill or Joliet locations for better customer service. Just awful!
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January 2023 by scott higgins
Roofing/siding/windows/soffit/fascia/gutter installer that enjoys shopping at Menards. I agree with other reviews that you do have to have knowledge in the products… Menards stocks basic products…. So you’ll get the basic shingles, basic windows, basic whatever… so learn the suppliers you use if you are going to decide on products… but as far as tools such as a utility knife, 20 oz hammer, pry bars, snap lock punches, hand seamers, saw blades, oscillating saw blades, and many many other products…. Do you really need to buy an “advanced” product that literally costs 3-4 times as much. Like I said, educated yourself on WHERE to get products, and you’ll see Menards still does a wonderful job getting you what you need for an effective and efficient price (Diablo fiber cement blade = $100…. fiber cement blade at Menards = $25…. There’s no difference there, just the user using the blade when it comes to product life of a saw blade. I’ll buy 4 blades from menards before finally reaching the same price point of a Home Depot Diablo blade ;)
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January 2023 by Nikki Mack
Great sale prices for home goods, hardware paint and more. Christmas items are quality and low priced. Helpful employees
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January 2023 by Tim Burke
I would give this a 5 star rating but I don’t thinks it’s a good image to have employees smoking outside of the entrances. Otherwise, staff is friendly and the store is super clean.