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January 2024 by Tiwana Jones
Ali Sahebi gave us the best experience ever. He was nice, got us in and out with no problems. Showed me the vehicle that fits me and my budget. I glad we walk in there.
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January 2024 by Caroline Stucker
We are having intermittent radio/USB problems we took it in and they could not duplicate the problem.Today it happened again, we drove straight to the dealer they pulled our car in immediately to be looked at and was able to diagnose the issue. The part has been ordered and we will be notified when it comes in. Excellent, prompt, and friendly service.
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January 2024 by Alyssa Simental
I bought a brand new car today and had the pleasure of working with Ali. I cannot say enough nice things about him. He made the entire process smooth, easy, and enjoyable. Purchasing a vehicle is nerve-wrecking but all my worries were put to rest with Ali. He was professional, friendly and customer service oriented the entire time. Do yourself a favor and request Ali the next time you need to purchase! And I also want to commend Sergio who handled the paperwork. He was clear, concise, and got me in and out. What a great team they have and I will be happy to return for any of my Nissan needs!
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January 2024 by Darcy Abernathy
I had a super experience at Woodfield Nissan! One of the most genuine, quickest and straightforward dealerships in the suburbs. Ali S. was my salesman, he shows true appreciation to all customers and is a joy to work with. They provided over and above after-sales perks too! You truly cannot go wrong.
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January 2024 by Janice DeFranceschi
Miguel in the service department is the best. My car ended up being in the shop a little longer than expected. No fault of anyone, but Miguel kept me informed every step of the way. I would recommend him to anyone who wants a quality job.
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January 2024 by Domonique
Would give 0 stars if I could. Avoid this place like the plague. 99% sure they intentionally sabotaged our car. We paid them to fix battery/sensor related issues last year and the same problem occurred a year later. Scheduled an appointment for service, was told it would take 1hr to run a diagnostic, after waiting for 4hrs and no diagnostic completed, we requested cancellation of service. After picking the car up we noticed that the brake lights would not turn off, but there were no issues with the brake lights before my car was given to them. This caused the car battery to die completely. Come here at risk of them tampering with your vehicle.
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January 2024 by Maria Sandine
I appreciated that the staff and service team were ready to service my needs, ready at my appointment time and was welcomed by my name and a nice smile. Means a lot to know your staff appreciates my business. An extremely pleasant experience, one that is rare on these days.
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December 2023 by Jacklyn Egipciaco
I came here extremely distraught about the deal and car I leased. I'm going over miles and was concerned we didn't have options towards the end contarct. I spoke with Dana W. And she instantly put me at ease, she discussed options we can choose from now or at the end of the contract and offered to set time aside to discuss and book an appointment. I have never been offered this before, it made me feel like a priority! I can't wait to come back and figure this out together, I feel like I have a real person on my side!
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December 2023 by Patricia OBrien
I called in to Woodfield Nissan had some questions about purchasing a vehicle. I was lucky enough to get Dana Wiora on the line she was very pleasant and answered all of my questions I will definitely be calling back to make an appointment to purchase my next vehicle there. They should be happy to have an employee like Dana she was very caring and understood how it felt to be a woman going to buy a car on her own.
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November 2023 by Yvonne Baranowski
I purchased my Pathfinder in Crystal Lake but ALWAYS bring it ti Woodfield Nissan for service. They always go above and beyond to take care of any issues I have. Miguel in service is excellent and always keeps you informed every step of the way.
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November 2023 by Joseph Spangler
Very nice experience! Just when in for a quick recall fix and they gave me free oil change and free carwash too! Really nice staff and two comfy waiting areas! Also dog-friendly which is really cool too!
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October 2023 by Sabrina Lau
Bought a used trade in here. Erin and Giovanni were great to work with. Erin was cool about getting me info and history on what I was interested in buying. Giovanni even took pictures of the underbody of the car for me before I drove up to check it out in person. I'd been to a few dealers before this and wasn't impressed, but my experience here was great and they didn't try to sell me a POS. Thanks guys for your honesty and respect.
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October 2023 by Lorra Carver
It was time for an oil change and tire rotation. I was told it would take 45 minutes to an hour. As promised, it was completed within that time frame. I liked that I was sent an email while waiting about any other issues/work that was needed and had the opportunity to have it completed at the same time or keep in mind in the near future. I also like the fact that my car was washed before I left. Great service.
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October 2023 by Marisa Traversa
I just recently purchased used Nissan Rogue elsewhere and needed to have my tire looked at. I spoke with Victor in the service dept - he eased my concerns, checked my car out, made the necessary repairs, checked for recalls and more. He got me in and out quickly and fixed my problem! Moving forward I will bring my car in to be serviced with Victor!! Thank you!
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October 2023 by Francisco Gonzalez
The staff was extremely courteous. They performed what I asked for with a sense of urgency that indicated to me that me and my vehicle were of importance. I also had the issue of having a BAIID device installed in my vehicle and they were able to do what was needed to still get the job done with no issues whatsoever. I am especially please with the service I received from Mike Bartolic who is a gentleman and a scholar.