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January 2024 by Mena Ahmad
I took my prescription last week late from the pharmacy. Mrsleen was terrific, and she was patient with a smiling face even when they had to close. She was accommodating ❤️
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January 2024 by Kishan G K
Disappointing experience. Waiting for flu shot and past my appointment time frame. And pharmacy hasn't called me in.This happened last year as well and again this year. It took 1hr last year though I had appointment and again this year. If you are ever here for vaccine, don't even go here. Such a waste of time.They don't value customer's time. They don't even for a courtesy say that it will be delayed or apologies that it will take more time.
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December 2023 by Alexis P.
Such a friendly staff overall and the pharmacy does a great job considering all of the staffing shortages. The lines can get long but they are very apologetic and helpful when it's your turn. I would recommend this pharmacy to many! People just don't understand, no matter what pharmacy you go to, there's going to be a wait!
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October 2023 by Nirel K.
10/5/23 used the app to make an appointment for a covid vaccine and they were running over 35 minutes late with zero acknowledgment or effort to honor the appointment time. Very disappointing.
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October 2023 by Karina Fernandez
Worst pharmacy ever every time I need a vaccine or the dr sends a medication they never have it what is the point of having a pharmacy if you have no medication on stock always sending me to different Walgreens don’t recommend this pharmacy at all
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September 2023 by Sam C.
Wanted to give one star because of pharmacy staff giving me the wrong info and made me waste about an hour of my time, but leaving two stars because I had a great experience with a cashier name Soussan
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September 2023 by anjum f.
Shitty service for the pharmacy. It's hard to get through when you call, the prescriptions are never ready in a timely manner, sometimes their automated service will say it'll be ready at a certain time but it's not. I had to switch to this place bc my cvs closed down but I absolutely hate it, looking to switch to another pharmacy but nothing is close by
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September 2023 by Shauna Zander
Susan was super sweet and very helpful. Wonderful service! Many thanks to the staff!
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September 2023 by R. S.
This Walgreens pharmacy at North Hoffman Estate is the worst pharmacy in Illinois. They are super super slow, don't answer the phone, usually don't have enough medications and takes more than a day to prepare the medications, very long waiting time for pick up, etc. They should close it since they can't manage it.
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August 2023 by Mario G.
Can't stand their "club" to get a discount and make you run through hoops with the app then have to get a coupon. Ridiculous. Snotty cashier.
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August 2023 by Danielle W.
With the exception of Laura, and one older male pharmacist, the amount of incompetence in the pharmacy department is downright frightening. Their mistakes continuously leave me on the phone with insurance for 40 mins to an hour every month, simply to undo.
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October 2022 by Lorrie Kountz
This pharmacy has messed up my moms prescriptions 3 times in the last year. She has COPD and Dementia, and requires a responsible pharmacy. The staff has lost faxes from her doctors, and has deleted her actual doctors voicemail who called in today for a new prescription for her. We are switching locations immediately. Extremely unprofessional. Very disappointed. DON'T go there!
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October 2022 by Noriko
It took forever to get a flu shot. It was easy to make an appointment with app, but they wouldn’t call your name at least a half an hour
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September 2022 by Gail H.
(Pharmacy Review) Did not expect it to take almost 40 minutes to get a Flu Shot (with an Appointment). And then they tried to tell me I had to pay $37... when my Insurance has never not covered Flu Shots. Luckily they ran my card again to correct the error (though my insurance hasn't changed in years). What a mess. The man in front of me in line getting his prescriptions was back for a second day in a row because they gave him an incorrect product. I hope this pharmacy can hire more staff to keep up with everything if they continue struggling like this. I added a star back because the technician was great when I finally saw her for my shot.
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August 2022 by Ed P.
Like many other reviewers, I wish I could leave 0 stars for this Walgreens location. The pharmacy used to be exceptionally well run but in the span of 3 years has become a perfect example of incompetence. Honestly, I wouldn't trust the pharmacist "borrowed" from another location to get my McDonald's order correct no less properly dispense medication. Walgreens corporate will certainly hear all about my experience with this person. I spoke this afternoon with Hetal, a very professional & kind person who has helped me in the past & she was able to resolve my issue (thank you very much). Unfortunately, I'll still be without a very important Rx due solely to Walgreens but she did a great job especially when just stepping in. I strongly suggest Walgreens invest time & money developing more employees like her before Costco, Osco, CVS, Amazon, etc. deservedly take all their customers. Many employees openly despise the Boots Alliance Walgreens and this attitude is definitely trickling down to the consumer.