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April 2023 by Morris Aitken
Tyler was great! Made the decision very easy
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February 2023 by Tamera Guilinger
It's Past Time!!!Now to get better rested sleep
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November 2022 by Jaquese G.
This bed sucks and is the worst decision I made in buying it! we have had nothing but problems over the last two years in our experience. Every night the air goes out and we wake up in a sink hole. If you can reach them, the customer care department places all the responsibility for repair and replacement of parts on the customers. We have bought new pumps, cords, and nothing has fixed the seepage of air. I want to throw this bed to the curb today! An absolute waste of time and money. Run!! Q Elgin, Illinois
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September 2022 by Juan Garcia
First off this location is amazing, i lucky had josh the best customer service and attention to every detail i had about the full experience of a sleep number bed. I am glad i had josh to fully disclose everything about the beds. Im glad he knew everything and anything about the bed. While my girlfriend was testing out beds. Thank you josh for an amazing experience.
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August 2022 by Daniel skidmore
This is by far the worst product I have ever purchased.I've had this bed for less than a year and it has not worked 90% of the time the app is trash and the build quality is too!! You would be better off buying an air mattress for $60 on Amazon. I spent $2600 on this bed And it wasn't worth a 100. The real shame here is that I've come to the realization that this place has been ripping people off for decades
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June 2022 by Ami Patel
I really enjoyed visiting this store! Tyler at the Hoffman Estates location along with Josh were truly so helpful and they took time and had incredible patience to help me figure out what bed and pillows worked for me. I would recommend visiting Tyler and Josh for a great experience on finding the right bed!
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April 2022 by tyler minniear
Miguel=good bed
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August 2021 by Al B
Great service
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July 2021 by Brandon Salgado
Store manager was super friendly. Help us purchase the perfect bed. Give this whole company the perfect score.
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February 2021 by Andrew Kowalyszyn
Our shopping experience at the Hoffmann Estates location was great. Tyler our sales person was friendly and very knowledgeable. He never felt pushy or made us feel like we had to buy anything. Overall, wonderful experience.
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December 2020 by Vic C.
Good service and easy to purchase.
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November 2020 by Luis
Great service!
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July 2020 by A C
I bought my new mattress on the 4th of July. I had a great experience. Phillip helped me out and really made me feel at ease about everything. He explained everything and any questions I had, he was able to answer. With the pandemic going on, their store was very clean and they had sanitizer in multiple spots in the store. All the employees wore their masks. They had a cover to put on the pillow you laid your head on. It was a very successful day. I'm very happy with everything!
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June 2020 by John Ford
Very informative and great sales people!
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August 2019 by Jen Ramsey
Excellent customer service! The staff was very friendly and knowledgeable!