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March 2024 by Stacy O.
Stellar experience at Simply Stereo! We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.
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January 2024 by Patrick S.
The owner could not have been nicer. I went in tonight to get a new cord for my subwoofer as my dog chewed my last one. He told me he could fix it quick if he had the correct end and he did! He told me he does not normally do repairs but did this for me anyway, and showed me how I could do it myself in the future and only charged me for the part! This kind of service does not happen anymore. No one does things for anyone unless it benefits them. Thank you sir.
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October 2023 by Garrett H
Just went in to browse yesterday and the owner was very friendly and they had a great selection.
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October 2023 by Kelly Stephens
I didn’t get the man’s name that chatted with me and showed me the really cool store. But he was very knowledgeable and helpful.
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August 2023 by Amit M Patel
I am having issues with audio system and I contacted Simply Stereo. Dave was very pleasant in explaining what could be wrong and what options I had to fix the problem. I would definitely do business with them and recommend to anyone that needs help with sound system.
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June 2023 by Hi-Rez
A place that let’s you try before you buy, doesn’t get much better. Not too long ago I purchased some Dali Opticon 8 MKIIs from this shop and after a few days of break-in I haven’t stopped smiling. ?
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April 2023 by Anthony H.
This place was a welcomed experience. I spent I spent hours there, and never felt rushed, had everything explained to me that I had questions about and had a very in-depth demo. I am from San Antonio but was in Chicago for the Stereo show and wanted to see what the local area had to offer for equipment and these gentlemen rolled out the red carpet. Surely would be my shop of choice if I lived there. An amazing and different experience for an audio store.
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February 2023 by Ken Gratz
Nicest, most unpretentious guys. They will direct you to the solution that matters and makes most sense for the given situation, even if it goes against any initial opinion you may have - and they are usually right in the end! There is always something going on or being moved around for new equipment listening.
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January 2023 by Dmitri Ivashchenko
The most helpful people I have encountered in a long time. Took 30 minutes out of their day to talk about hi-fi, the good, the bad and the ugly for no reason other than to be helpful! If I lived closer I would be here weekly. Please keep up the excellent work!
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November 2022 by David B.
The service I received from SIMPLY Stereo today was stellar. They got my center channel working and cleaned up the jungle of wires I had all in a friendly manner - at a very reasonable price. The business I used to hook up my system previously had not found the time to help me after 3 months of me asking for help. Simply Stereo was out in two days and fixed my problems. I'm only sorry that I didn't contact them sooner.
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September 2022 by Brent J.
I've worked with Lee at Simply Stereo for years now and he's always given me the best audio advice. I actually bought my lifetime dream speakers from him without hearing them first. That's how much I trust his opinion. Simply Stereo carries the best products, gives the best advice and recommendations and has honesty and integrity as core values. I can't recommend them highly enough.
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September 2022 by Chap Waters
As their name implies, simply the best stereo shop I’ve ever been too! Both Dave and Lee do their very best to make it a outstanding experience, the only place I’m gonna shop! Chap
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September 2022 by David W.
Fantastic customer service and competitive pricing without having to negotiate. Product selection vey well curated but no snobbery in evidence. As good as retail gets.
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March 2022 by Daniel H.
Lee and his coworkers know their stuff. Honest and super friendly group, big proponents of demo-ing equipment to help find the right setup for you, and FAR more knowledgeable and upfront about audio products than anybody I've ever met at Abt or a Best Buy. Just an excellent experience every time I've been there.
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December 2021 by Stevo P.
Awesome selection for many price points. Everything is pro level - you get what you pay for. The guys are awesome and will tailor the shopping experience to your budget. No pressure or up selling, just good information and recommendations. I'm sure what I was looking for was way less than what most people buy from them, I didn't feel at all like I was a lesser customer. They came in under my expected price point. I will definitely continue purchasing from them.
