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February 2024 by Varvara Ladage
Had everything I needed for a photo booth and arch.
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January 2024 by Софія
There were no people in the store. But the seller said to wait an hour for two balloons.
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January 2024 by Tsao HengLan
They have everything for parties
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November 2023 by Marcelina Kuczaj
Very upset!I went to party city to get gender reveal balloon. I purchase this balloon after 6 pm and pick it up around 7 pm and around 10:30 pm the same day! I notice my balloon doesn't have helium!!!! I waste my money for nothing!!I was told by workers that they guarantee that this will less from 24 hours to 48 hours!!!
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November 2023 by Aneta
The worst customer service I’ve ever experienced I think the lady was a manager short hair giant ear plugs I think her name is Michelle but I might be wrong not even she was arguing with me about store return policy but also yelled at the other cashier very sweet older lady that she doesn’t know how to spell. If she talks to other employees like that in front of customers I can only imagine what happens behind closed doors. So rude and unprofessional would never shop at Party City if this is the way their management treats their employees
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November 2023 by Sarah M.
Just like every other party city they have all your party needs !! It's allways busy on a holiday so I suggest ordering your balloons ahead of time specially during NYE or Valentine's Day ..
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October 2023 by Iskra Jet Inc
Excellent service and shopping experience! Got everything we needed for Halloween plus more! These hard working employees went above and beyond to help us find what we were looking for! 5 stars!
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September 2023 by Nick
The store was decently organized.There was 2 workers at the registers when I came, but they stared at me as I was waiting to checkout without saying hold on or be right with you while working on somethong else and talking with each other. It was awkward silence while waiting to be checked out at the cash register between all 3 of us till she waved me over.
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June 2023 by Maria S Nasca
Lots of choices for every kind of party you can imagine. Fair pricing, nicely staffed and clean. Celebrating a 40th birthday... lots of choices and we didn't spend a fortune.
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June 2023 by Michael Pompilio
I have historically dreaded being dragged to Party City to get balloons. Tanya made a mundane task a noteworthy and fun experience. She greeted us with an enthusiastic “welcome to the party” and was quick to offer her much needed expertise. Tanya - you are great, thanks for the laughs!
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June 2023 by Monica Lewinsky
The bald headed girl was rude,she was insulting our balloons by saying they are "weird" poor customer service ! Learn how to talk to people missy
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June 2023 by Angela Malloy
This was my second visit to a Party City. I was in Schaumburg for a party and was so happy I could get everything I needed in one spot.
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May 2023 by Charles C.
We got all the Spider-Man decorations we needed for our 4-year-old's birthday party. Ordering balloons was simple enough with excellent delivery via DoorDash. The hard-working staff were knowledgable, friendly, and helpful!The store has a somewhat disorganized look to me, though I can't put my finger on why. That's the only thing keeping me from giving 5 stars.But I will most certainly go back for the next party. Thanks, all!
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May 2023 by Heather Sandoval
Idk what the problem is but I’ve been here twice in 2 weeks and both times the cashiers girl with short hair and the other one blowing up balloons are jus rude they both have terrible attitudes. Good luck asking for help with out them making you feel like a bother.
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May 2023 by Amir312
Horrible customer service the employees need to learn how to speak to customers Lexi was very rude and unprofessional. They also never have helium. Even if you call before to reserve some balloons they will lie when you get to the store according to lexi she doesn’t care.
