Medical Labs in Hoffman Estates, IL

“Very affordable and welcoming place to get your tests done, but sometimes they don't accept or recognize doctor's order which can be very annoying, and that's why I'm giving four stars.”

“I'm not much of a reviews type person, with that being said.I felt the need to express the fact that this company is very professional. I am beyond honored to be a home access health employee. The level of rules and guidelines this company values are to be recommended and commended. I have had 25 plus years of sales and management experience. But, never have I worked for a place that is strictly customer service and all about helping the client. feels so good to work for a company that prides themselves on the way we handle their clients (members)”

“On short notice, I scheduled an out-of-state appointment for employee wellness and body measurement at the Hoffman Estates location. After checking in remotely, I walked in because of weather conditions (instead of waiting outside). I was seen within minutes and left shortly afterward. Thanks!”

“Edit Jan-9-2021: Bumped up to 4 stars. I went back for another test in January. There was now hand sanitizer available at the stations and front counter. They appeared to be managing their appointments well as there was no crowd. They originally scheduled me for a rapid test and PCR but sent me a text later cancelling the PCR because the labs are backed up. This probably explains many of the negative reviews from folks not getting their test results after 3-5 days. The text stated they are allowing the labs finish their backlog of PCR tests before they continue to send them more.I visited back on Dec-12-2021 and did not experience any of the issues others had with receiving results. I received my rapid-test results via a text ~20 minutes later and the PCR test 4 days later via email. I scheduled via the app and they had my proper check-in information at the front counter.The reason for 3 stars instead of 5 is the facility itself. It's a wide-open empty room with 4 chairs on opposite sides of the room with no physical barriers between stations. Additionally, the stations were not sanitized between patients (3 other patients were tested while I was there). The pen used to sign your sample at the station was also re-used between patients without being sanitized.Aside from that, testing was efficient and the gentleman bringing the swabs was polite.”