Jaguar Schaumburg is a dealership dedicated to providing a great experience for customers interested in luxury and performance vehicles. They offer the latest Jaguar models, along with quality pre-owned and certified pre-owned options, all available for test drives. The team is known for being professional, knowledgeable, and polite, with a focus on helping customers find the right vehicle without any pressure. Customers have praised the sales staff, especially a salesperson named Lev, for his honesty, clear explanations, and making the process fast and easy. Many appreciate the outstanding service they receive during maintenance and repairs, highlighting technicians and service advisors who go above and beyond. One customer shared a story of a complex repair where the team coordinated carefully, kept them informed, and provided exceptional support, leading to a high level of trust and a desire to continue doing business with the dealership. Another customer praised a service advisor, Stephen, for his dedication, persistence, and resourcefulness in restoring a rare, vintage Jaguar, ensuring parts were found and the car was returned to its original condition. Overall, Jaguar Schaumburg is recognized for its excellent customer service, professional staff, and commitment to making every experience, whether buying or servicing a vehicle, smooth, quick, and satisfying.
Exceptional customer service. My first experience was great. I was promptly taken care of. I was given thorough information regarding my service, along with a video…wow! I was highly impressed. Henry made the entire transition smooth and inviting by providing ride share service while I waited.
April 2024
For several years now, I have always received really excellent service working with Jaguar Schaumburg for maintenance and repairs for my two Jaguar vehicles. They are also wizards at saving me money on repairs by working with Jaguar to get work covered under warranty.
January 2024
My service advisor, Steve P. was amazing. He provided a level of customer service that was outstanding. I would recommend Jaguar Schaumburg.
