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“Would like to Thank Eric (sale associate) for having amazing customer service. I had a billing issue that I was not able to resolve myself over the phone. I came in person so someone can help me. Eric was very kind, patient and listened to my problem. He called T-Mobile dept and assisted in taking care of the issue. Problem resolved. Thank you again!”
“I’ve written maybe 5 reviews in my life, but this is one I HAVE to write. The Verizon Hoffman Estates location is the very best of the best! The manager, Jesse, knows his stuff! He’s helped us; he’s helped my elderly parents. We’ve added lines, changed phones, ported over numbers, you name it. He explains everything clearly: options, the steps we need to follow, and what to expect. He’s patient, kind, and fun to work with! His crew is so helpful, too. (Shout-out to Jacky!) With as much as we rely on cell phones, it’s essential to have someone to trust. Jesse is that someone and his store is that place.”
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“Absolutely excellent service - installed security system which was very fairly priced and install by wonderful people - exceptional job done - over the moon with the final result.”