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January 2024 by Ali adhem
I would never go back to this location again.. I called a day before a guy gave me a price I liked it I went the next day there was this guy Ahmed or Mohammed because he told me first Ahmed and when I asked him what’s his name again he said Mohammed.He was talking for 10 minutes trying to sell me on applying for the credit card when I said NO he got mad and started being rude and gave a price higher than what I was told on the phone. Definitely not recommended ?
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January 2024 by Tara Lakes
This place is so Awesome I came in close to closing time and the other workers didn’t want to take me but RJ was so nice to help me out I just want to say thank you RJ for your help with me and my kids wudnt have made it home if it wasn’t for you and the snow storm was coming GOD so good I will call in to do a review also because u cudve left us but u didn’t
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January 2024 by Julie Fruciano
Mo, the service manager was very helpful, friendly, and trustworthy! Didn't feel like I was being pushed into a sale.
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December 2023 by Hannah S.
If you respect yourself and your money, you will NOT take your car to Firestone. My car had its check engine light come on, and they told me it would cost $5000 to fix the issue. I went to another auto shop that I trust, and they fixed the issue and charged me $200. Do NOT trust Firestone. They are nice, but they WILL overcharge you.
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November 2023 by david Rosalez
Ahmed R. Mahammad was very polite and helpful over the phone. When I called for a new set of tires he said, "Bring it right in, and he will take care of me." I called 2 other FS, and they both said they can't help without an appointment. I got here, and he helped me out right away. He did a great job I would highly recommend Ahmed R. Mahammad and this FS location.
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November 2023 by Ruchika Patel
Very bad experience. Even i had appointment for my service i waited for an hour and when i told them about ongoing wait they just gave me my key back without any explanation. This is not how they are supposed to treat customers when you commit your time.
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November 2023 by Jordan Deltchev
Only been here once but the general impression I had of it was very nice. They helped me tighten up a screw that was rattling around my heat shield and didn't even charge me. Mechanic helping me was very nice. While I like Acorn, it's so much more convenient here because of its location and the fact that you don't need an impossible-to-attain appointment. May be visiting again whenever I run into an issue with my car :)
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November 2023 by Theresa Nelson
I was travelling with my daughter and trying to get home to Minnesota. We discovered a flat when we were leaving the hotel. Ahmed at Firestone was so helpful; explained many things and helped us get the best price and service.
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November 2023 by Mr. Geronimo
Grate and fast service. They were almost closed, but nevertheless they helped me.
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November 2023 by Emily Gilbert
The staff went out of their way to help me with an issue very last minute before they closed. I am grateful for their kindness at fitting me in.
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September 2023 by Jake Welsh
Ryan and RJ came through!Nobody could get this lug nut off told me it would take forever. These guys had it off within 20 min. Great guys will definitely be back for service. Excellent!Service: Tires
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September 2023 by ronith jukanti
Alex was of great help, had a quick wheel alignment done.
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July 2023 by Mari
What a great experience for my 1st service. I set up my appointment for tires on line and everything was perfect. My service writer( manager) Peter was pleasant and talked me through everything. 4 tires where put on perfect and at promised time .Will definitely be backService: Tires
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July 2023 by Kevin Abraham
Great service, got a oil change and tire balance in a timely manner.
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May 2023 by Laura Kehl
RIP OFF. Mentioned at checkout how the price increased on my oil change and the associate did have the decency to mention that there was a coupon for $20 off $100. They did however, try to sell many other services on top of the oil change. Completely disappointing. Unfortunate that I already bought my tires there. Won't be back for anything other that the tire rotation that I already paid for.Service: Oil change
