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May 2024 by Zoey Aleksieva
It should not take 4 days to convert my own points into direct deposit. Every offer they have is a scam.
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April 2024 by Olena Shcherban
Brandon Mendoza is the best!
He is really patient and helpful!
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April 2024 by Aziza Kim
It’s convenient that there is an employee who speaks Russian. I am very pleased with Victoria’s work in opening personal and business accounts. Accepted without an appointment
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March 2024 by Blake Saxon
I can't get a hold of anyone via the IVR within business hours. Most faceless bank in all of America.
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March 2024 by Maureen Lynch
Please remove the "Drive Thru Banking" amenity that Google Maps indicates your Chase bank branch offers because it does not. I drove out of my way as I am handicapped and need this amentity. It is apparent that your drive thru has been permanently closed off and discontinued obviously so why not update to provide accurate information?
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March 2024 by mike cebulski
Horrible service I have been with them for over 30 years and trying to talk to a representative is redicless.
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November 2023 by Vili Filipovska
Rushiraj was extremely helpful and patient. He made sure everything is the way it’s supposed to, made sure all the information is correct, etc. overall the experience was amazing and highly recommend!
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September 2023 by David Allan
Very clean and the teller's were not very helpful . They tried to get rid of me as quickly as possible .
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June 2023 by Karina Navarrete
Business is untrustworthy
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March 2023 by gerhard richter
Went to the ATM and deposited a check. Friday evening and the place was very crowded. Long lines in the ATM line. Unfortunately I got behind someone who didn't know how to use the machine and quite funny couldn't drive out of the lane.
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December 2022 by Kellie Gordon
???Horrible Customer Service, Impatient, Rude, Inconsiderate, Condescending. They will cut you off when you are trying to speak and act like it’s an accepted & normal practice to do so.They will hang up on you mid sentence when you try to do questions, then claim to not hear you, then transfer you to a call center, or blatantly hang up, or disconnect the call altogether.They won’t hold the door open if you are in a wheelchair and will gladly watch you struggle, then claim they didn’t see you after looking you directly in the eyes and then turning their back.I’m sure no one in their who acts like any of what I’ve described above would want this type of disdainful treatment for them or their loved ones. It’s abhorrent! ?
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December 2022 by SkittlesTheGoat
horrible customer service and takes several hour long phone calls of being transferred constantly to someone else to get anywhere
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October 2022 by Andre Creet
Zero knowledge on businesses side, and having already Buss Accounts with chase I know what things are possible to be done and the banker just stud there and argues with me that it isn’t. Btw, went to a different branch and did what I needed. They need a proper manager and more training on their own policies at this branch
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October 2022 by ja aq
Horrible customer service Mohammed female banker was so rude and had the most hideous experience she had no knowledge about Ira just sat there shaking her head told me to come back tomorrow went to location on close to Woodfield mall and they knew banking business will only go there
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October 2022 by colybry85
Horrible service, tellers aren’t aware of their own policies and no manager on duty…
