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November 2023 by KJP65
Wonderful service, ownership and employees. This is my go to place to service my cars. This is the only auto service shop I've ever recommended to my family and friends. Their honesty goes a long way in my book.
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November 2023 by Frank Covello
Great service!Car-One is a dependable, honest, and quality shop. I would recommend any one of my friends or family to bring their vehicles to Car-One for service. They always go above and beyond to help their customers.
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October 2023 by RC Coletta
I have been a customer since 2018. Frank, Dave and Bob are the best!! They are very personable and tell you what is needed and how long it's going to take for a fair price. I would recommend them for anyone looking to have any work done with your vehicle.
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October 2023 by Wes Campbell
Always honest and fair. Prices are great and the work is always amazing. My wife and I both take our vehicles here.
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October 2023 by Tim Starkenburg
They guys are a rare find in the automotive repair industry- they tell you what is a need vs what can wait and what is not needed. They find coupons without asking to help bring down the cost.
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October 2023 by Susan M.
Friendly quick service. Fair prices. Good quality. Clean bright waiting room. It's always crowded, which is a good sign.
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September 2023 by V Mendez
I am editing my review from 5+ stars to a 2. I initially brought my car in for a rear break service, which I received and to my surprise the front ones were checked and altered too. I was never advised that the front breaks needed anything. I appreciated the extra step they did...but whatever they did to "fix" the front breaks ended up causing a terrible noise. I brought it back in to address the new issue. The issue still was not resolved. I took it back a third time really frustrated and was told that the car has been serviced and that the noise was "not a safety issue"...but that they'd look at it again. Nothing has changed and the sound is terrible when applying the breaks, especially at a slow speed. So I guess because it's not a safety issue, it will remain the way it is now because they can't fix it. Really disappointing.
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August 2023 by Carol Collins
Car 1 is the best car repair shop, hands down! Frank and Bob are both very honest and knowledgeable about cars! They are awesome to deal with!
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August 2023 by Mark Sawicki
Really professional and very helpful. I'm using Car-One shop for many years. Always very high quality and high standards.And they just nice people. Excellent job and customer service.
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August 2023 by Prince Sharma
Very polite and professional staff. They are very quick and know their work. Fully satisfied
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July 2023 by Heather
This is my second visit to Car-One and both visits have been fantastic. Bob was who I spoke with today, and he went above and beyond. It was just a minor fix, but it was repaired quickly and at a very fair price. I thought it was a suspension issue but I was wrong. It would have been easy for a mechanic to take advantage of the situation and charge for something not really needed but these are honest guys. Would definitely recommend and will definitely bring my Jeep back.
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June 2023 by Howard Grossman
Bob is a man of his word. I wanted a quieter tire and that’s exactly what he recommended. Installation was 45 minutes! I’d highly recommend seeing Bob for all your car care concerns!
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May 2023 by rich torres
Frank and Bob are the best. As well as their staff. Alwaya polite and happy to assist you. They have gone well beyond to service our company (superior)..cars. And have been reasonable of their prices. Happy customers!....thank you!!!!
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April 2023 by Dan Anelli
Terrific customer service. Helped me out when I was having a tire problem with a little girl in my car
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February 2023 by Tom W.
Recently, the alternator on my 2012 Kia Sorento gave up the ghost and decided to take the battery down with it. After the initial shock of imagining I'd have to rent a car for some indeterminate time period while trying to get it fixed wore off, I made a call to Bob at Car one since they did a great job fixing a major engine oil leak on this car last September. I was worried that they wouldn't be able to get to my repair that day (Saturdays are always busy time at any good mechanic shop), but Bob set my mind at ease that it would get done. He also arranged for the tow service from my location, which was very helpful. Later that afternoon, the car was fixed and ready to roll. Couldn't ask for a better solution to a stressful event. Thanks to Bob and everyone over at Car One in Hoffman Estates!