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February 2025 by Nadeem Rahman
Over the years, I had lost trust in certain professions, particularly attorneys and car mechanics. However, I recently needed to replace the tires on my wife's car and decided to visit Belle Tire inf Hoffman Estates, which was conveniently close to my office. There, I met Dave.
Dave took the time to explain which type of tire would be best for my wife's car based on my specific needs. He came across as incredibly knowledgeable, not just about tires but about other car-related issues as well. I asked him to inspect everything that might need attention on my wife's car, and he honestly told me what was necessary and what wasn't. I followed his recommendations and paid for the services he suggested.
Impressed by his expertise, I returned to have Dave check the tires on my 2020 Tesla Model Y. Despite the car having only 32,000 miles, Dave informed me that I needed new tires and thoroughly explained why. When I inquired about my suspension, he admitted he wasn't very familiar with it but promised to research and advise me.
True to his word, when I later spoke to him about scheduling the tire replacement, Dave had done extensive research. He informed me that my Tesla model has one of the worst suspension systems and advised against letting anyone tamper with it, as it could cause more harm. He could have easily made more money by offering to fix it, but he chose to prioritize my best interests instead.
When I went in for the tire change, Dave mentioned he had looked into various suspension options but hadn't found one that would improve my car's comfort.
In the end, what stood out to me was Dave's genuine care and dedication to resolving my issues. He took the time to research and provide honest advice, something rare among technicians. I trust Dave completely and value his recommendations, knowing he always has my best interests at heart and tries to save me money whenever possible.
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January 2025 by Fooey Yu
Thanks for the Free Air. It really helps when it is cold out. Below Zero !
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January 2025 by Katie Brown
I cannot say enough great things about Belle Tire in Hoffman Estates! I live in the city and was visiting a friend out in the suburbs when I noticed that my tire pressure was at 5 on one of my tires. I was nervous about driving back downtown with a potential leak so I gave the shop a call and Scott the Assistant Manager picked up and said I could come right in to get it looked at and I'd only be behind 1-2 cars max. I got in, he was super friendly and welcoming and I sat down to finish my workday. It took maybe 30 minutes max, much less time than expected, and his team was able to take care of my car quickly and efficiently.
Scott was SO incredibly kind and made me feel so comfortable versus any pressure or that they were going to upcharge me for a quick fix, and was so accommodating. Great to know I have a new go-to shop in the suburbs if I need anything, and honestly will probably make the drive for maintenance in the future!
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January 2025 by Joseph Talend
5-Star Service! Juan and the team were incredible! I pulled in with a flat tire and they immediately took care of me. Within 30 minutes I was back on the road. Professional, efficient, and friendly – highly recommend!
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December 2024 by Sabrina Eagleston
Excellent customer service, it was cold and they were busy but they took great care of us in a timely manner. We’re definitely returning!
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December 2024 by Casey Bowman
I was on the way home to Minnesota from Kentucky when my tire blew out on the highway. All I wanted to do was get home for Thanksgiving. I was fortunate to have this happen close by this fine establishment. Even though the shop was getting ready to close, Scott (employee) told me to get to the shop and they’ll take care of me. And that they did! Very thankful for him and the crew who worked on my tires.
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December 2024 by Viktoriia
Amazing guys! 5 out of 5.
Fast. Good work. Nice service
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December 2024 by Oscar Guzman
New tires
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December 2024 by Roberto Alvarado
I bought a set of new tires last week at this place. The customer service was outstanding not by one person bur every one.
The transaction was smooth .and what I loved the best there were no pressure to get any additional coverage for my tires.
I will recommend this place 100%.
Very pleased with the service
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December 2024 by Heidi Seals
We ended up running over a metal garden rake on I-90 on our way into the city for a show and needed a new tire. Rob at Belle Tire at the Hoffman Estates location on 11/23/24 came to our rescue and was able to get a new tire put on our vehicle very fast and we still made it to our show, which felt like a miracle! Thank you so much for saving our day Rob!
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November 2024 by T P
It's a tire shop. I came in for a front end alignment and the price was competitive with other tire shops. I had an appointment for the morning, came in and I was the only customer there. Took about 90 minutes for the alignment.
Like other tire shops, they will find other things wrong with your car. My car has 100k miles and has spent its life in Chicago traffic, there's a lot of things wrong with it.
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November 2024 by Chris
This location has great employees and service. Brought bare wheels and had Blizzaks from another wheelset dismounted and mounted on the new wheels. Blazing fast turnaround time. ALMOST TOO FAST! Don't plan on going shopping while waiting, these guys are the quickest! Thanks guys, first time customer with Belle, and plan on many years of loyal service!
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November 2024 by heather hagan
Todd was super friendly and helpful! Fixed everything fast. Runs a good shop.
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November 2024 by gerardo a
The guys are always willing to help, they know tires for sure, in fact today I learned why we have sensors in the tires!
Thank you for a great job and great service
PS: the coffee is great too!
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November 2024 by Ahmed Moosa
Came in with a flat , had both my tires replaced quickly . The best place in Illinois. Isabel the assistant manager worked with me , above and beyond , a professional indeed. Got me back on the road within an hr . Best people , best prices, best service . Thanks to Isabel and hector too .
