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August 2024 by Lamar Chapman III
I have been a loyal Sam’s Club Member since Sam’s opened its first club in the Chicago Market! I have been completely satisfied with shopping at Sam’s, particularly when I am not with my wife! My wife shops like a hunter! I shop like an “EXPLORER!” I enjoy the experience of taking my time and taking to my fellow Sam’s Card Carrying Shoppers!
Yesterday shopping for my wife without my Membership Card, I went to the Membership Services Counter for a temporary pass! I got much more than I could have ever asked for!
Mary was at the counter and greeted me with a stately smile! I have to call her “Saint Mary” because the Spirit of God, illuminated her beautiful stature and divinely appointed “Gift of Hospitality!” Sam’s Club naturally possessed the Gift of Mary, right out of Scripture!
She was more than professional, Knowledgeable and a pure joy to be of service! She was dressed like a Wall Street Executive and her beautiful sky blue business suit matched her beautiful blue, German, Irish eyes! We joyfully shared mutual thoughts and observations!
Sam Walton’s Legacy lives on through “Saint Mary” at Sam’s Club Number 6384 in Hodgkins, Illinois! Mary Sealed the Deal With a Hug! Mary made a loyal customer for life!
The value of my Membership at Sam’s Club exceeded the value of “Rodeo Drive” and Chicago Gold Coast” Retailers! You cannot put a price on “Mary’s Personal Touch”! Mary is second to none!
On my way out of the Warehouse I spoke to Adrian the Club’s General Manager and had to commend him on his exceptional leadership and management skills! I told him that no ordinary manager could manage a star like “Saint Mary of Hodgkins”!
I have 53 years experience at Military Leadership and 47 years experience a Retail Management! I know talent when I see it!
If you want to see Five Star Talent First Hand, go and visit Adrian, Saint Mary, and their Associates at Sam’s Club in Hodgkins! You’ll be glad you did!
Thank you Mary for a Job Well Done!
~LCIII
Hinsdale, Illinois
VADM Retired U.S. Navy
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July 2024 by CLAUDIA “RIO” Bautista
Good bargain for bbq
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June 2024 by Adil Haq
Long queues always worth the wait
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May 2024 by Dan Bilik
Best gas prices in the area.
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April 2024 by Jim Smith
With a Sam's membership, the cost is the lowest around.
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August 2023 by MsBarbara Gaston
The entrance is kinda horrible, but it's the best gas price around.
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June 2023 by Brent S.
I'm generally a fan of most Sam's clubs however this location has got to be one of the worst parking lots I've dealt with in a long time. The store itself is clean, stocked well, and the service is good. Use the app while you're adding items to the cart to scan as you go it's much quicker.The exit scan is a huge bottleneck, it's much better at Costco, a quick receipt look vs a scan of multiple items and waiting in a slow line. Cafeteria is pretty average, cheap decent food for a quick lunch.
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June 2023 by dianne g.
I am so done with cashiers that do not greet u or bother saying thank you. I don't need u to be my bff but a little civility goes a long way. Today the girl was sullen and when I asked why her screen was not showing the prices as she scanned the items, I got no response at all. Makes me want to continue to shop online
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February 2023 by Daniel D.
The gas service at Sam's Club joliet Larkin AveAvoid this stores gas serviceI bought 2 $50 gift cards at Sam's club on 2/2/23. @11:41Two days later I went to Sam's to fill and tried to use my member card and gas card to purchase gas NO luckI repeatedly was directed to remove and reinsert my member card no luckI asked the attendant for helpShe tried several times inserting the member card and the gift cardFinally it workedI asked for a receipt No luckThis process was repeated by me for 5 more daysNo luck. Finally went inside the store talked to customer service/they repeatedly tried to convince me my member card was working/I insisted it didn't work/ I was given a new member card/ tried again today/NO LUCKLOOK SOMERWHERE ELSE FOR YOUR GAS GOT NO HELP FROM CUSTOMER SERVICE no stars here
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December 2022 by Imakidnstan R.
i go to sams every week and spend good amount of money every week. It was crowded there today so the lady manager told me to step in another line so k did. next thing you know the costumer in front of me was buying a lot of chicken and her payment wasn't going thru. I asked the cashier if he can move me in another line cause I was waiting in a line for 29 min already he said no you have to go to another line, but why I told him if the lines are really long and that wasn't my problem the costumer in front of me her payment wasn't going thru. so I asked to speak to the manager but she didn't try to reso the issue and instead she gave me attitude and was still arguing with me. what a fail, I felt I was just going to leave and not buy anything cause I was so disappointed of the costumer service I got from the staff
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November 2022 by Tim M.
Okay this place needs to get their demographics right. Went there today and they had no pumpkin or apple pies but had a ton of pecan and sweet potato pies. It happens every year with this place. Obviously, the pumpkin and apple are your best sellers. Make enough and keep them in stock during the holidays.
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November 2022 by Jeff Defrancesco
Always has gud prices on gasoline.
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November 2022 by Sandra Silva
They need to accommodate people with special needs. I went today 11/18/2022 and my son has Autism and Asperger’s, he needed to use the washroom and Patti who was by the exit didn’t let us in when I told her my son needed to use the washroom, which was closer to the exit and no one was coming out. I was told by the manager they do make exceptions and Susana another manager said they don’t. I told her that shef the manager just said otherwise. She rolled her eyes and walked away. If you don’t like your job, make way for someone who does. They need to train their managers and the rest of the staff how to deal with special needs! I called corporate and the 1st thing I asked, do they accommodate special needs? Yes. Not at Countryside store # 6384. I went to customer service and some guy comes tap in the desk while I’m speaking, customer service has gone down the drain!
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October 2022 by Joe J.
I went to this sams club trying to buy an inflatable dinosaur costume for Halloween. I was denied service by stef (who is extremely rude and large) for being underage. I went to get my friend who is 18 and brought him to come buy the costumes. When we came back, we were told that we couldn't use our dad's Sam's card because he was not present. She then continued to threaten to revoke our membership. I was very kind and calm the whole time and she was extremely hostile. Do not go to the hodgkins sams club and if u do avoid stef (humungous black female) at all costs. She f****** sucks.
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September 2022 by Karina Barrios
Cheapest gas in Cook County
