9AM - 7PM
9402 Joliet Rd, Hodgkins10AM - 6PM
14124 S Bell Rd, Homer Glen“Krissy helped me multiple times within one week, extremely helpful and made sure to spell out the numbers for me instead of just a quick over view of what deals were available. Thank you!!!”
9AM - 7PM
34 E 1st St, Hinsdale“Jeremy is a top notch Verison representative willing to help out an entire family. Multitasking and getting everything done, answering all your questions, and taking care of all your needs. I just switched from another carrier and we are very happy with the plan we got. I would recommend all of my friends and family to go to this store specifically with Jeremy.”
“Erick was very very helpful today helping me with upgrading my phone. Very knowledgeable and friendly he answered all my questions making this the best experience I’ve ever had purchasing a new phone .”
10AM - 8PM
3602 W 26th St, Chicago“Feel bad for forgetting his name but looking at the reviews I’m pretty sure I was serviced by Abel. Great service. Very clear and concise while also making conversation during our wait. Amazing service!!”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
10AM - 8PM
7261 Lake St, River Forest“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“At first I felt that they didn’t want to service me because I just wanted an account change. Once the young man started helping me it was the customer service over the phone that was the problem. I was here for almost 5hrs for a line change ?. But I’m satisfied”
10AM - 6PM
361 IL-83, Elmhurst“I’ve been with T-Mobile for over a year now. Activated here at this location and I refuse to go anywhere else. Jasmine and the whole team here are very very helpful always
Always call me with any promotions T-Mobile Tuesdays etc
You have a customer for life with the service provided here”
10AM - 7PM
5640 S Harlem Ave, Summit“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
10AM - 7PM
5152 W Chicago Ave, Chicago“Jazmin is the best, very professional and knows what she’s doing. Thank you Jazmin for making my family happy for the holidays! We’ll be back :) My baby is too happy with his new device”
10AM - 8PM
7150 W 127th St, Palos Heights“I had a great experience with be the two ladies in the story the other day. They worked on getting me set up with two new phones and lines along with great discounts. They also took their time to explain all the details about the purchase and even transferred all my data correctly to the new phone without being ask. Great customer service and great personalities.”
10AM - 7PM
13618 S Cicero Ave, Crestwood“MAJID M was amazing and super friendly! My fiancé and I got new phones and it was such a smooth process. MAJID was patient and just the best! Thank you MAJID for taking care of us.”
“I’ve been a T-Mobile customer for years with multiple lines, and Jay at the Oakbrook, IL location is by far the best rep I’ve ever dealt with. Originally sent by Costco across the street for a device return, I ended up learning about all the extras T-Mobile offers that other reps never mentioned and got everything everything else taken care of quickly and efficiently. Jay and the Oakbrook location have set a high standard for T-Mobile service. Definitely recommended.”
9AM - 7PM
75 W North Ave, Northlake“Wanted to say thanks to Doug for doing me a solid yesterday. My phone drowned at sea while on vacation in Mexico. Doug was able to let me barrow a used phone from the store and insert my SIM card for me to receive text messages that I needed to verify my accounts. Able to make a claim to the insurance to get a replacement in 2 days! I appreciate Doug being patient with me with the whole process!!”
“The customer service was exceptional. I believe the young man who took care of me was Ahmed he was professional and efficient. Honestly, it’s been a long time that I experienced such good customer service. I stopped in not expecting to buy just to ask a few questions and in less than 20 minutes I was out with the 2 phones I needed. No wait and very upfront about everything. I definitely recommend this boost store.”
“Kayla Walker took care of me while at the store. She is so proffesional, yet personable, and a joy to do buisness with. She is well educated and easy to talk to. She found some outdated settings and corrected them for me. I am 100% pleased with her and totally satisfied. Thank you Kayla for an enjoyable visit to your store.”
“I truly love this t-mobile they truly answered all my questions that I needed and helped me out thru everything. Love the Colombian staff that was there she’s the best!”
“My boyfriend and I wanted to get into a plan together. We first went to the T-Mobile in palos heights off of 127th and had a very crappy experience with a man named “Ali” who said we would walk out with phones that day, who lacked great customer service, didn’t give us a run down of our plan, didn’t explain the promotions and who was very rude. Ali didn’t know what he was doing or talking about .. long story short we raced over to the T-Mobile in Chicago ridge and Xavier helped us out. Now let me tell you we should’ve went to Chicago ridge T-Mobile all along. Xavier was very kind, explained our plan and promotions we were eligible for, he even had us there 30 mins after close bc my boyfriend and I came literally ten minutes before the mall closed. So if you go to this T-Mobile go to XAVIER. Xavier was very knowledgeable, quick and the definition of great customer service!!”
10AM - 8PM
10312 S Cicero Ave, Oak Lawn“Leslie was fantastic and attentive to what I needed and helped so much with any extra questions or concerns on adding a new line to my phone plan. If I ever need real great help I’ll always come back to this location for her phenomenal customer service :) 10/10”
10AM - 8PM
115 N La Grange Rd, La Grange“I visited the La Grange store today and received amazing service from the manager, Myki. He was very pleasant, helpful, patient and informative. He created an excellent experience. We went through all of the options available and he took his time explaining everything. I would highly recommend this store for any of your mobile needs.”
10AM - 7PM
14225 S 95th Ave Suite 402, Orland Park“This review of the Orland Park Xfinity Store is focused on Ceaser Jimenez. You’d be hard pressed to find a more knowledgeable and patient associate. I went with my sister to get her a new Samsung at the end of April. Ceaser was in charge of transferring information from her old phone to her new phone. Not only did he do so in an efficient manner, he helped my sister understand some of the differences between the two phones. He patiently answered her questions. Now, this would be a positive review, as is, but wait…there’s more. My sister had more questions, but only wanted to meet with Ceaser. This is where assistant manager, Manny Sosa, earns a shout-out. I emailed him directly, and he was so eager to help. On two occasions, he scheduled my sister with Ceaser. Ceaser was so patient and so kind dealing with my sister. He was not rushed, and there was no judgment, just cheerful assistance. Thank you, Ceaser and Manny! I hope you both receive positive feedback from additional customers and from your superiors.”
10AM - 7PM
3312 S Cicero Ave, Cicero“Walking into the store was very Pleasant Everyone is ready to assist you.just to let you know Andy, was awesome Best customer service was able to switch all my information to my new phone. I got all my accessories and I was able to order my watch as well. your whole store was awesome. Everybody was very helpful loved it. Even the security guard. Thank you for everything.”
“Thank you Alan for your great customer service highly recommended to go here.Very polite and definitely knows what he’s doing. Thank you for helping me set up my phone. Promote him to manger ???????????????? Metro”
10AM - 7PM
558 Mannheim Rd, Hillside“The rep was really nice and helpful and great. I was charged twice as much for the phone as it cost on the website and the phone is not that great but that was NOT the rep's fault. People send me a text message and it sometimes doesn't show up for hours after they have sent it to me! It also froze up first day using it and I had to take the battery out and put it back in to get it to work properly. It is a SUMMIT FLIP phone.”
“Bre is the best my girl got me right! My phone was old and outta commission and she got me the 11pro love it love it love it! I recommend y’all go shop with Bre !”
10AM - 8PM
2625 S Cicero Ave A, Cicero“The young guy who's the store manager was very knowledgeable and as soon as we walked in the door he offered to show us an array of different products and whatever he couldn't help us with he then recommended his associate Hilda to assist us she was amazing in every way we originally had gone in to see what I could bring home for my son and a charger not expecting to find much but ended up coming home with a tablet for him thank you Hilda and thank you to your store manager for taking his time out of his day to help us I appreciate both of you will definitely return when I need a new phone tablet or Internet box thank you both so much”
10AM - 7PM
1132 Lake St, Oak Park“I dread going to phone stores and this was finally the best visit I've ever had thanks to Yovi!!! I had to upgrade and switch phones from an ancient 10 to a 15 which I have literally avoided for years because the experience is awful and he truly made this process so easy and seamless. I will literally drive from Chicago to get help from him. He was so patient, knowledgeable and respectful and he made the process go as fast as possible.”
“I came in to see if I could get my phone's screen replaced with the insurance I have on my plan. Andrew was a tremendous help. I decided to add another line and Andrew told me that my new phone for that new line would be free. It's a corporate store and Andrew was absolutely great. Thank you very much.”