Ettleson Buick GMC has been serving the Chicago area since 1968, offering a wide selection of used cars and trucks to fit every style, need, and budget. Customers appreciate the friendly and professional staff who work hard to make the car-buying experience stress-free. Many reviews highlight the helpfulness of the sales team, with one customer praising a sales professional for being professional and personable from the test drive to signing. The finance process is described as smooth and simple, with staff taking time to explain features and ensure all questions are answered, including setting up Onstar and the 'My Buick' app. Customers also value the dealership’s dedication to quality, both in sales and service. Service advisors are attentive, listening to concerns and explaining options clearly, which leaves customers feeling confident and satisfied with repairs. The dealership is known for its welcoming atmosphere, professionalism, and straightforward approach, making it a trusted place for purchasing vehicles and getting service. Many repeat customers and families have purchased multiple vehicles from Ettleson Buick GMC, and reviews confirm they are happy with the experience, often recommending the dealership to others. Overall, Ettleson Buick GMC is a reliable and friendly dealership that prioritizes customer satisfaction and quality service.
If you want a new Cadillac, go see Josh Crittle!! He's a phenomenal salesman, very personable, and won't try to mark up prices. Best salesman I've ever worked with.
Brian the manager and Esteban the finance guy are awesome as well. Just hands down the best vehicle buying experience I've ever had.
January 2026
Tom, Lewis and Steven did an great job with customer service with the purchase of my Cadillac xt5
January 2026
Tom and Luis were awesome yo work with, looking forward to having them help me in the future
