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November 2023 by Ruben Carbajal
WaitingFor 30 min
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August 2023 by Rebeca Michko
Every person I encountered was the friendliest and most helpful!
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March 2023 by Fernando Valdez
Second time i have to come in there and had such a bad service first time i went to look for a gasket for my customer and the guy at walk in counter took a long time looking for it that it got to a point where he had to involve another employee to help second encounter earlier this day i walked in to the walk in counter waited for some one to help me when all the customers that keep walking in to the will call lime were atended first even doe they were in search of parts as well i never got helped out after a hour i decided to leave
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January 2023 by Seba Lipa
Parts department don’t care about customers
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January 2023 by Ed DeNormandie
The best service department I've ever worked with had issues with my truck they worked every issue I had till they narrowed it down
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December 2022 by mike gaumer
was in there for 20 mins ringing the bell at parts dept no one showed up so i left wont never go back
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August 2022 by Edward Ens
Called parts to find a block off plate for a fuel pump for a 6bt Cummins. Cummins only made these motors for a decade and the guy could not do anything without a serial number. If your hiring people, maybe hire someone who knows about your parts and your products…….
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November 2021 by William Meekma
Went to Cummins for parts for my rail customer. MAX help me get my customers down unit up and running. When up time matters see Max at the parts dept. FIVE STARS. Thank you.
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September 2021 by Reggie H.
I got this invoice after tech was already at boat. I'm like why wasn't this discussed BEFORE tech showed up. Crickets. Stated couldn't get fuel filters. I did. Changed them and no change in problem. 300s in travel??? Man please.
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August 2021 by William Ciccia
Cummins sales and service took very good care of me he had me out of there in record time with my parts no problems they know what they're doing
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May 2021 by Abdullah Shammout
I received exceptional service, from the moment I called till service was completed. Ricky and Javier were very helpful and professional their service is up and beyond.
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March 2021 by William Niemiec
Went to this facility today to pick up a part. No one was at their service counter. There was a big sign that said “ring bell for assistance”. I rang the bell and all you heard was a gentleman (Rodney) right behind the back wall say “you wish! you’ll just have to wait until 8 when someone else gets in”. Cummins should really look at retraining their employees in customer service!
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February 2021 by Bayron Vicuna
I was at this location on 1-29-21 around noon and the person working the parts department was by far the best customer service I ever experienced.
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December 2020 by Alejandro Ramon
Quick. Good price. I. Liked.
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August 2020 by Dennis Avmedoski
Worst customer service !!!! Had me waiting outside for parts said he would look for them and never called me or answered the phone when I called back ten times!!! Save your time don’t go there useless idiots in parts dept!
