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July 2024 by Stacee Hasenbalg
So far one of the most infuriating and disappointing experiences dealing with this branch as agent under a durable power of attorney. Completely unhelpful and lacking knowledge. Good luck to anyone trying to act on behalf of a parent or spouse, or worse yet, if the Chase account is in another state. I’ve been waiting a month while Chase asks for additional paperwork and notaries, and then rejects everything they asked for. Unbelievable.
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August 2023 by blake thompson
Requested fraud investigation, for someone trying to open an account in my name. Chase's fraud department did not support the request because it was not a credit or debit card. They refused to call this branch to sort out my issue. I had to spend 2 hours making a dozen phone calls to get it resolved. Corporate then took 6 days to get back to me. I do not feel like Chase is taking my identity protection seriously.
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February 2023 by Igor Dzhalaganiya
Great location!Mr. Lorenzo was really helpful and patient with me and my wife.
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December 2022 by Brett Leeson
$3 to get one check? Lol, moving all my accounts next week to another bank. Penny wise and pound foolish.
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October 2022 by Bryan Bomba
Chase in Hinsdale IL does a nice job of offering big bank conveniences and technology with convenient neighborhood locations.
