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“Very good experience with Storage Mart, online reservation was easy and accommodating. Very clean location. Joey was friendly and showed me my unit with no problem. I would highly recommend StorageMart to my family members and friends for any storage needs.”
“Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.”
“Rent at the Diversey location. Great experience. Roberto help me a lot to find the best storage to feet my need. Price is very nice compared to other storage companies”
“I moved in last weekend and I was quickly more than pleased-- it's a very nice & clean, accessible building. Johnny was so kind with amazing customer service; he showed us around the facility and made the move in process so smooth! I had a different storage unit prior to this but I'm so glad I made the move here ?”
“Anita was awesome! We came in to check out the rental space and she was super helpful. She did a great job explaining everything and knocking out the rental paperwork quickly. Highly recommend this location for your storage needs!”
“i personally visit this location,. i like the customer service . customer service assiciate .Abel have good knowledge abut the service and price rates. i highly recommend this place . excellent customer service .”
“Bianca is knowledgeable, very professional and excellent at explaining the different options available to the client.
Very clean facility and ideal location.”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
9:30AM - 6PM
1331 S 55th Ct, Cicero
Self Storage
“NANCY BANOS was soooo incredibly helpful and insightful for my new space! Moving from one Extra Space across town into this space is going to be great with all the tips and such. Thanks, Nancy!”
“I am a delivery driver had a delivery for a person in the facility he was a major help on contacting the person thanks Paul Kraneis for your help much appreciated”
“I used Chicago Office Movers for a small office move and they were fantastic! Easy, timely communication beforehand and day-of. The movers were polite and efficient and did a great job. Highly recommend.”
“I went in today to get a storage unit. And the lady there I think her name was Leandra, was very nice and professional. I think I made a great choice choosing this place.”
“The young lady in there, her name is Dil, she was very polite and courteous. Went in and out as a breeze and got my storage needs met! Excellent customer service, I would love to do future business with this company”
“Carol was great and made my experience fast and easy! I got a space online and came in to finish it with Carol. She found me a great space quickly. It was clean and convenient.
Thank you!”
“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”
9:30AM - 6PM
5701 Ogden Ave, Cicero
Self Storage
“Employee was very friendly and helpful. The facility was clean. My only problem was leaving. One sign says not an exit and another says exit. Then you have to get out and push a button that's it if the way”
“Love the customer service the support was good in end out don't have to wait all day like some other company love in will share the experience with family in friends love it.”
“Went to Metro Self Storage in Franklin Park and they had the sweetest kindness well-behaved and well-mannered receptions she is so awesome and she has well communication skills and she is very kind her name is Sandra”
“I am very grateful for my experience with this storage facility. The manager Angie was very understanding and worked with keeping me updated on the steps I needed to take when I fell behind on my unit. She was very helpful . She was able to waive some fees and get an adjustment on my unit to help me get back on track with my payments. I highly recommend this facility and it feels good knowing that there are people like Angie that are for the customer. It is a great piece of mind knowing that they are willing to work with you and it means a lot with the importance and value of my personal belongings in my unit. Keep up the good work Angie.”
“Melanie was very helpful when I initially got the unit and when I changed to a smaller one. She was prompt and professional in answering my questions and addressing my concerns, not to mention friendly! I would definitely recommend using Public Storage to friends and family.”
“This Public Storage was wonderful. There is easy access to the unit and an app that allows you to open the gate from your car as you approach the entrance. Best of all are the staff who are very helpful and friendly. Diane, the manager, is great. She is fun to work with, quickly responds, and wants you to have a good experience. When I was ready to move out she came out and asked if she could do anything for me. I was a little nervous working with the movers. She was very reassuring and helpful!!! I will go back if I ever have another need for a storage unit.”
9:30AM - 6PM
953 IL-83, Elmhurst
Self Storage
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“Safeguard Self Storage (170116)) in Norwood/Edison Park (Chicago, IL) has been invaluable to me. I discovered them in 2021 when I needed to store stuff from my apartment that couldn’t be moved into my childhood home. The conditioned storage units were fantastic to keep things in good condition for long periods of time.
I had to move in a hurry to a larger storage unit in 2022 after we sold the house we had lived in since the 1980s. The amount of stuff was unreal, but the staff helped me transition to a larger unit without difficulties.
I assumed I would always be driving to Safeguard to get whatever I needed whenever I needed it. I lost the ability to drive and local access to sort through things in 2023. The staff once again helped me get a smaller unit for a few months. I gave myself until the end of September 2024 to no longer keep anything in offsite storage. Reducing people, things, and memories to boxes in my apartment was not easy but Safeguard Self-Storage made it easier.
I love the access to the storage facilities. It is all done on the app – no keys, passcodes – and I could provide access to others when needed. They have carts to move things easily within the building. The vehicle access is great; but for me, the access to public transportation is good with Metra and CTA nearby. I hope I never have enough stuff to store at a facility again, but if I do, I am going back to Safeguard Self Storage.”
“This is the only location I will use when I need storage. Pricing is competitive. The drive-up experience is so easy and convenient. The staff there are wonderful to work with. Margie and Laura are so kind and extremely helpful. Thank you both so much!”
“I have had nothing but great energy, and management, from the staff at the Berwyn Extra Space Storage facility at 13th and Harlem. I originally rented a space online; then realized I needed More space and rented another small unit online. However, the two units were in separate buildings, very inconvenient, and I Still needed more space. I decided to actually talk with the very Live people working in the on-site office to see what could be done to better serve my storage needs. Elizabeth helped me find a space large enough for all of my stuff, and transferred or refunded my costs from my bad storage choices. I did need to "vacate" the smaller storage units within 24hrs, so I recommend you keep that in mind if you notice that you've make similarly bad storage choices. I had no problems reaching the 24hrs policy. There are enough carts, with great wheel systems, for me to easily move my stuff.
The takeaway? Go into the office; talk with a real person that can help you get the right sized space for your needs... the First time. At this Berwyn facility, I recommend Elizabeth as the go-to for assistance. She is very knowledgeable about what she does, and has a very personal touch.
5 Stars 'cause they wouldn't let me give 10 Stars!”
“Rented a storage unit at storage-mart in Franklin Park online and completed the rental process in store with RD who was extremely helpful.
He showed me where my unit was, walked me through how to enter and exit the facility and answered all of my questions.”
“This Elmhurst location is great. The facility itself is clean and well maintained. The staff is even better, BJ the manager is such a nice guy and extremely helpful. Five stars all around”
“I was nervous coming in because I didn’t know anything about renting a storage or how it works but came in and immediately Ivette & Lupe were so friendly and helpful! They listened to us and really took the time to see what size would be best for us. They showed us all the available units. Overall such a great experience thank you so much Ivette & Lupe!!”
“I was very satisfied with the customer service from start to finish. The staff are personable and ready to talk to. The facility couldn't be any cleaner and felt like my belongings were secure with the cameras. There's an indoor "garage" you pull into so it's temperature controlled which is so convenient especially during Chicago winters. The manager Katherine was the captain of the ship and was the one who helped me through everything in detail. Thank you Katherine for the great experience. Pat”
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“LOUISA .. was beyond outstanding, amazing and extremely professional. I highly recommend speaking with her if you’re lucky. Louisa was very helpful and calm and very patient with my questions and notes given to help me feel comfortable with the process of a rental. She’s amazing, thank you again for everything. The units ( inside controlled) are very nice and clean.”