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August 2024 by Carlos Ortiz
The staff is very friendly ?
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August 2024 by Luz Cuevas
This new cashier, white guy with the long hair is awesome. Very kind.
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August 2024 by Kelsey Hach
The litter boxes for the adoptable cats are so filthy. Completely full of poop and clearly have not been cleaned in days. Do better!
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June 2024 by Mark Francis
Worst petco I have ever visited. They think they can screw customers by swapping out the self-scoop cat litter with a mixture of sand and rocks. I paid ~$60 for cat litter that does NOT clump and is ULTRA dusty. Super disappointed in the aggressive arrogant greed displayed by this corporate liar. May I please have a refund for my defective product???
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June 2024 by Monica Hermes
Your associate, Aliza, is terrible. Almost hit me with the mop while I was walking to the register, didn't apologize, and while me and one other customer were waiting in line, she just kept mopping without any acknowledgement. She was on her phone during checkout and was just plain rude and unapproachable. This Petco also always smells!!
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June 2024 by Fernando
Very good place to take your dog or cat to
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June 2024 by jayda Nevarez
i got scammed .?? normally i come here all the time and there’s great customer service which is why I didn’t pay mind to my price . But there was a new girl working today white girl with black hair , she didn’t greet us which is fine . And when she was done scanning items she didn’t put them in the bag nor did she ask if my sister wanted a receipt. When I was next up she just stood there in silence and after a min asks if im ready…..I got the complete opposite customer service than I do all the time , I’m very disappointed I paid $46 for this. The ice cream were $3 each and the snacks were $11.? I couldn’t even go complain since I have no receipt.
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June 2024 by Lisa Sinnott
I find it’s easier to find anything on line. The staff are not very present or covering the store. People are friendly if you can find them. If you know what you are looking for, buy online, Petco seems to be more geared for home delivery.
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May 2024 by Crystal Cain
We did the walk in as it says they are open to for grooming and declined service. So I wouldn't bother again.
If you stop service at 2 maybe you should state that. I know it's upon salon availability, I'm speaking in regards to if you know that you stop service at 2pm it would be kind to state that on your web page. I could of went to a different Petco. Being a new customer to the grooming, it would of been nice to be told a bit more info on the subject as well. They just turned me away w no further suggestions on doing business. So it was more then just being declined service if that's what you'd like to tell your team. Thanks
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May 2024 by Velo
The worst Petco I’ve ever visited. Fish tanks are absolutely filthy, the whole saltwater section wasn’t even working; all tanks had algae blooms and it smelt horrible with numerous tank filters covered in dead fish. Their turtle tank had a blue film on the top due to the filter not working. All of the bettas/live plant cups were disgusting, most of the plants were either dead or covered in mold. Ferrets were sleeping in their own feces, flies were everywhere, and they smelt awful (worse than their typical smell). One of their surrendered cockatiels was clearly unwell but there was no sign depicting it. In their reptile section one of their tarantulas was dead (no, it was not a molt) and the snakes/chameleons all had stuck shed and were clearly underfed and dehydrated. The cats were living in filth, cat sand and food was everywhere and it smelt like pee and poop. They were sweethearts though. The small animal section was really the only “normal” area considering how awful the care for the other animals is. Looks like they had decent bedding and food and seemed healthy-ish. I mentioned the fish tanks to staff and they didn’t seem to care considering the salt water tanks are the first thing you see when walking in. Please do something about this, you’re promoting animal abuse.
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May 2024 by Alexia Ayala
Everything was FILTHY. The cats for adoption were living in filth, the fish tanks are covered in algae. Poor ferrets playing in their own feces. So sad.
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April 2024 by Jose Cruz
Great service ?
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April 2024 by Derrick Roberts
Very Courteous an knowledgeable,also Tigger took well with staff!
Thanx Petco.
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February 2024 by Rama L
Have been bringing my dog here for nail trims. On the last visit he was injured, no one told me. When they gave him back to me I could tell something was wrong as he didn't want to walk and refused to jump as he usually does back in my car. By that evening he lost function of his back legs. The vet diagnosed a pinched nerve. We called Petco to report this and ask for an investigation and our complaints were dismissed. I called again a week later and finally spoke to the groomer Armando to ask what happened. He admitted to pulling on my dogs legs to get the right angle. This should never be done. You don't pull, you get help. We asked for a manager and the manager was dismissive saying that we waited a week, even though this was the second call. They're pulling on dogs legs which can easily lead to injuries. Our dog was hurt while in their care and he may never fully recover.
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February 2024 by Alex E
Overall great prices on food
