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January 2023 by pilar-arturo antuna
It was a comforting experience with the staff and doctor’s concerns in my personal health care.
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December 2022 by Niki Brocar
Great experience! Everyone was really nice and I felt very comfortable. I will definitely be returning next year and recommending this practice!
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December 2022 by Gisela Gama
It was great. She did an amazing job with my son. I really recommend this Optical. Super nice staff.
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December 2022 by Ashley Kelley
My issue wasn’t with the Dr or the eye exam it was with the staff leading up to the eye exam. It started with Mo calling me the day before arguing with me about my insurance saying it was inactive. I called my insurance and it was Active and I tried to give him the phone number for the provider to call and verify ( completely separate from the customer service number) and he initially refused saying they don’t call to verify insurance. Which makes absolutely no sense because before there were computers to verify everything was done over the phone. He was cutting me off and just all around poor customer service. Once he called the number he made it a point to call me back and tell me which questions I should have asked…. Like yes let me do your job for you Mo. He needs more training in tact and customer service. The day of my appointment the women from the front desk all the way up until I saw the Dr was distant and didn’t greet me in a friendly manner. When I walked in it was “ Do you have an appointment ?” From the lady in the black scrubs the other two girls were wondering around trying to look busy doing nothing. The Dr was phenomenal! Communicated very clearly and had amazing customer service. The remaining staff is trash.
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December 2022 by Robert Smith
The exam with the Dr was great, the lady checking us out was not good, very poor customer service and was on her phone majority of the time, not helpful or welcoming, visit seemed rushed. I had to ask all the questions concerning products for my child glasses.
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December 2022 by A. Porter
Both the staff and doctor were very helpful. Very friendly and eager to answer my questions. They were patient with me throughout the entire process.
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December 2022 by Tina Figueroa
Dr. Jager is kind and answered all my questions. Theresa is very polite and efficient.I am very pleased with their service.Thank you both!
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December 2022 by Kristin Creaney
Dr. Ranjbar is a wonderful, intelligent, and thorough doctor. My family and I have been going to her for years! Her staff is very professional and kind.
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December 2021 by J Sandstrom
Extremely personal, thorough exam of vision and symptoms, excellent help with information about maintaining healthy vision. Enjoyed assistant's help also. Very precise and latest examination equipment.
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December 2021 by sandi serio
The doctor was very nice and personable made me feel comfortable explained everything to me where I could understand over all great experience I would recommend for sure.
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December 2021 by Kurt Fanta
It was very thorough. The doctor was very professional. Very informative. Answered all my questions. Just overall a super fantastic experience. Highly recommend.
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December 2021 by Diana Bowden
Found Dr. Diana on my vision plan website. Made appt. for my husband with Dr. Diana. When my husband arrived, he was told they do not accept our insurance and another physician would take care of the appt. What a scam. Will not return.
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December 2021 by Felicia Saclolo
Dr. Panicker and staff had excellent customer service. We were seen on time, and both the doctor and his assistants took the time to explain everything thoroughly and were so good with my kid. We will definitely be back for our next checkup.
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December 2021 by Wanda Rideout
I had a great experience with Dr. Jager and his staff. He's very down to earth, helpful and supportive. He took his time to answer all my questions. The staff is very friendly and made me felt comfortable being it was my first time at this location.
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December 2021 by joel kelly
The office and exam were very comfortable and professional. It was a very pleasant experience as this was my first experience having a full eye exam in order to get my very first pair of eyeglasses. The exam was very thorough and was explained to me very clearly. I left with a clear understanding of what my vision needs are.
