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“I had the absolute best experience with PFCU from start to finish. Tiffany and Theresa from the Evanston location have been nothing but accommodating, kind, respond immediately, and very informative !! I am very grateful for them and I will be switching over all my banking to PFCU.”
“We opened a kids account and had the most awesome of experiences. Ryan Neubauer was excellent and answered all out questions. Good work young man! I have been in the Credit Union world for 20 years and can recognize a good CU. Metro is excellent. I will be back to open my own membership soon.”
“What a wonderful bank! Caring people, delightful service, hot coffee and sweets. Most of all, I love the friendly people here. Elizabeth Taylor, the bank manager is wonderful.”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“I have never dealt with a bank where the customer service is so amazing. The tellers are friendly, the receptionist is so welcoming and the personal bankers are knowledgeable and understanding! I have dealt with many banks in the past but nobody can compare to the Lake Forest main bank! I will do as much business with LF bank as possible. Thank you for keeping the personal touch.”
“Susan was very professional and took the time to explain every detail of my loan application. She made everything very easy to understand. Thanks Susan, thanks PFCU.”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“Downtown Glencoe, really unique place and kind of neighborhood oriented place. Has many good restaurants, salon, shop, bank and pharmacy.. most of place are local so if you are here you don’t feel like crazyness. Everything looks good and clean. Like the place you are looking for after spending crazy time in traffic and Chicago area. The place street have feels like some European cities will all local shop.”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“Wonderful service provided by Jay. He was very attentive and was able to provide me good information on all the questions I had. Definitely reccomend going with him on your visit.”
“Stacey was awesome. She is always so fast and efficient. I get in and out quickly every time as a satisfied client. Thank you for always being nothing less than great!”
“Wendy Klonder has been our banker for several years and has always been prompt to respond and ready to help with any questions. The whole team at Glenview Bank & Trust make both our personal and business banking easy.”
“My five stars are for the Mount Prospect branch. But I will be comparing this branch to the Des Plaines branch. The Des Plaines branch, I would maybe give one star to it.I much prefer the MP branch over the DP branch. MP branch makes you feel welcomed and appreciated. It does not have a cold feeling, like DP’a branch.Teller’s are polite, professional, and quick. Unlike the DP branch, tellers talk way too much to the ppint where it orders uncomfortable. I am the kind of person that wants to go into the bank. Do what I need to do and leave. And at Mount Prospect branch I can do that however at the Des Plaines branch there’s one teller who just talks and talks and talks, and even when you make the hints that you are ready to go, you’re there for an extra 10 minutes after you did your banking business.”
“I have been banking with Village Bank since they opened up quite a few years ago. I have always found the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.”
“I have been a customer at Libertyville Bank and Trust since they opened many years ago. I really appreciate the small-town vibe of the bank and the exceptional customer service they provide. I have recommended the bank to many friends who have had to pay fees to withdraw their own money from their banks. :)”
“Usually go to this location to take care of my business needs. The staff is very helpful, friendly, and make it a smooth process. Overall, an excellent BofA location.”
“Nice customer service and friendly staff. I just wish the teller behind the counter were a bit loud coz it was really hard to hear them over. Else, nice local bank. Would surely recommend.”
“This bank is a standout. Personal service and meeting with a banking expert is convenient and friendly. Here, customers can avoid one of the very stressful annoyances of our complex world today, getting dumped into anonymous phone hell. Anyone giving this bank a mediocre rating should try dealing with megabanks with no ties to the community.”
“Northview VP/banker Chris Kaiser exceeded my expectations in helping me with my 2023 RMD Qualified Charitable Distributions. Although it was late in the year, she made sure that the charities & I could benefit from this. Also, due to arthritis in my hands it was difficult for me to address the envelopes, so she did it for me.Chris is one of the reasons I am a customer of Northview Bank and Trust.”
“Old National Bank has provided me with great service for our company. Didier Hernandez has given us great customer service. Every time I have questions about our account he has been a great help, and facilitates our client-bank relationship.sincerely,Aster Dekor”
“Been here since 2009 and I have had the best service along with information, help with my accounts and gratifications. I’m glad to be part of Wintrust community banks.”
“Amita Shah and the entire staff at the Glenview location are absolutely amazing! They have gone above and beyond for my family. I recommend doing all of your banking with Devon. The attention to detail is outstanding!”
“I called Barb Kubas needing a letter written and notarized. She was so very helpful got me what I needed in under an hour. This is a perfect example of why we bank with Lake Forest Bank. Excellent customer service!”
“Terrible website. Tried to set up a payment. After a half hour they had enough info to verify my account. Verification never happened. Never had this much grief setting up a payment.”
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“I moved to the area two years ago and started banking at this location. I had an issue with one of my accounts and the new manager Ali was very professional. He went above and beyond returned all my calls and addressed all my concerns. I was very happy with the end result. He even put me into a better account. Made me feel appreciated as a customer which is a rare thing these days. Highly recommend. Thank you~Mark”