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February 2024 by Scott Chaplin
Great service & selections
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January 2024 by Christine S.
Amazing customer service provided by Tanner Kuhn. We are building a new home and went to the clearance center in Highland Park to look for a kitchen sink faucet and compare prices to an online discount site. Tanner was so helpful, patient, and professional. As a result, we bought everything we needed for our bathrooms, kitchen and laundry room. Tanner helped us coordinate the fixtures and was patient while we compared prices to the online site. After a few comparisons, we stop and because we were confident that Tanner would treat us fairly. We are so happy that we went with Studio41 because there was considerable follow up post purchase. Everything needed to be shipped out of state. Prior to the shipment arriving, our builder had technical questions. Tanner was extremely responsive. Just can't say enough about what a pleasure it has been doing business with Tanner and Studio41.
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December 2023 by Chad Wilson
We really had a good experience with Patty. She set us up with Grohe fixtures for the shower which turned out amazing. She also helped us with a towel warmer and the tub filler, which also turned out great! And she didn't leave out any of the little parts that made our master bathroom project end up amazing.
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November 2023 by Steve Dani
High end tile and fixtures, good selection. Unfortunately their customer service is awful. They made 3 mistakes on our order and each time we were left to male it right. Honestly, they couldn't have been less helpful even though they made the error. We have future projects and will go elsewhere.
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October 2023 by Deb D.
it all depends on your salesperson. waited forever for an order and it was just sitting in the store--i was never contacted that it arrived for pickup. the same salesperson also ordered the wrong size dead bolt and i was penalized (no refund--just store credit) for his mistake. overall...be really sure who you are working with and what you ordered...or else. :(
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July 2023 by Jeannine S.
When my front window was broken, Climate Guard Windows recommended Studio 41. They understood my urgency and expedited the order. Since it was a custom thermal window it had to be made and it arrived much sooner than expected. The men who did the removal and installed the replacement were friendly, quick and professional. I highly recommend!
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July 2023 by Glenn Bockwinkel
A great place to view tile cabinets fixtures and very nice Sales Reoresentatives.
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May 2023 by Chrissy Z.
We worked with Caleigh from Studio 41 to fully remodel our upstairs bathroom - We didn't know where to start and she helped us pick pick out everything from the floor and wall tile, sink, vanity, cabinets, toilet plus all of the fixtures and made sure everything worked together perfectly. She was not just helpful but truly a joy to work with and super knowledgable - She make herself available at all times of day and went above and beyond to make sure every detail was perfect. The product we received was beautiful and of great quality and we are so thrilled with how our bathroom turned out!
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April 2023 by Federico M.
Excellence in Service. In 2015 we purchased all bathroom fixtures for our new home from Ms. Abby Lando in STUDIO 41 of Highland Park, IL. After eight years (2023) all fixtures, except one, have passed the test of time very well. One fixture, a double shower head system for our master bathroom had multiple elements fail. So, we contacted the manufacturer in early November of 2022. The manufacturer said they would provide the replacement parts within 48 hours. A week later we called to check status and they repeated the same thing and so every two weeks we checked again and got the same answer with NO results. Finally, after much frustration trying to communicate with the manufacturer, we contacted STUDIO 41 and talked to Abby. She worked tenaciously and persistently with the original equipment manufacturer to get us all the replacement parts for free. We highly recommend STUDIO 41 and Ms. Abby Lando, who is a very dedicated and knowledgeable client service professional. Federico and Florence Maisch
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March 2023 by alaina anderson
We ordered ~$30K of Ultracraft kitchen cabinetry through Studio41 in Highland Park IL in July. The cabinetry was received in November. As others noted, we received panels that were scratched/damaged and had to be replaced. We moved in late December. I started noticing chipping on the cabinets in February! Ultracraft's solution is to send someone out here with a crayon to touch up the scratches- in May. I’ve already written a very poor review for Ultracraft but I have to give a negative review to Studio41 in Highland Park because the in store rep was emphatic about the product quality, they position themselves as high-end, and then they step out to vendors who have poor workmanship. Look for yourself at the reviews for Ultracraft online. We only use microfiber towels and water for cleaning so its not cleaning products and its not long nails (the rep implied my nails were the cause of the scratches- the nerve). I did a major renovation and I can’t believe how tacky these cabinets are. Get your cabinets from local craftsman- DO NOT buy Ultracraft and be wary of Studio41 recommendations .
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March 2023 by Cathy Cullen-Benson
I went for a kitchen and bathroom renovation. I prescheduled with Zak. The first appointment was rescheduled. When I arrived for the next appointment I received an email moments before, asking that I reschedule again. As I was already there I went in. The staff said he always double books. I waited and was only assisted with a few items on my list. There was very poor follow through. I purchased everything elsewhere with much better assistance.
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March 2023 by Theresa Danko
Working with Dan Kushner has been a fantastic experience. We did a gut renovation on a bathroom and he was there to help every step of the way. His client service and follow up are first rate.
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November 2022 by Milo C.
I give Studio41 Highland Park five stars for being unconsciously racist and laughably classist. A quick survey of all comments and conversations on Yelp and several other platforms reinforces this opinion. I do not understand why the sales staff are so pretentious. What happened to Midwestern hospitality? This is not NY or LA. Hell, it's not even Chicago. It's Highland Park, not exactly the safest part of Illinois. As a reminder, you are selling shower heads, not museum pieces. So, please come off your high horse and join us. We are not going to treat you differently. If we think you are on our level, we might just give you our business.
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November 2022 by Hi- tech Builders
This location is the very bad , we order some stuff for bathroom , they come after 3 month , toilet broke , costumer service very poor , they are Lying a lot. Stay away
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September 2022 by Vernon P.
This place was recommended as they have an extensive showroom with a great variety. Plus it is closer than the other place I looked previously and no appointments were needed. I went in there knowing precisely what I wanted and they helped me choose all the right fixtures for my new shower redesign. I also decided to upgrade the tub as well and they were able to order it AND the needed accessories with zero problems. They were even able to secure it months ahead of the lead time the manufacturer says they have. The only thing I'd say they need to improve is their toilet selection but that's another conversation for another redesign.
