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January 2024 by Brittany S.
I have strep throat extremely painful can barely eat or swallow. Went to urgent care and got a prescription sent here 6 hours ago. Was told it would be ready in an hour. Called three times and was told by automatic voice that it wasn't ready and someone would reach out. Called back again and finally got a person this time he was very rude and immediately cut me off while I was speaking. Said they were waiting on confirmation of insurance but again no one even reached out. Just unnecessarily been in pain for 6 hours. Definitely will be taking my prescriptions elsewhere.
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April 2021 by Joe L.
If I could give zero stars I would. I visited on Feb 17 and asked if I could get a covid shot. The clerk said not without appointment (which are never possible) suddenly a co-worker whispered in their ear that they had an extra shot and I received my first shot. They would not give me a second shot appointment but told me to go online and set a second appointment for 27 to 30 days later. I went on everyday looking for the second appointment and about 10 days out I got a chance but when I answered questions it told me it was too soon and try again. I continued daily with no appointment possible. On March 16th I returned and asked for my 2nd shot. The pharmacy attendee asked if I had an appointment to which I replied that it was impossible to get an appointment. I then told them I was going to take a seat and wait for my shot. About ten minutes goes by and suddenly a Hickory hills police man came in (yes they called the police on me) he went to the counter spoke with the staff and then came and talked to me. He was very professional and gave the staff my name and number to the staff to call me if an opening became available. He then said he would walk me outs I came close to being arrested. Late that night I received a call from a Walgreens telling me that Osco across the street was having a vaccine drive and I called and got an appointment for that Thursday. Long story short I am moving all my prescriptions out of Walgreens and I suggest every one else reading this does the same.
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August 2020 by Omar Z.
The staff at the pharmacy are rude don't want to help anyone I think they don't belong there
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July 2020 by Patryk U.
Worse customer service ever! Never stepping foot into that store! Employee's are rude and ignorant!