Jewel-Osco, located at 9528 S Roberts Rd, Hickory Hills, IL, offers a friendly grocery shopping experience with a wide variety of products and services. Customers appreciate the helpful pharmacy staff, fresh produce, and customizable bakery items like cakes and cupcakes. The deli provides tasty party trays, and the butchers block features a good selection of meat and seafood. For convenience, Jewel-Osco offers grocery delivery and a DriveUp & Go™ service. Many shoppers highlight the friendly staff, particularly in the floral department, where employees like Julie and Bobbi provide excellent assistance. However, some reviews express concerns about the checkout experience, mentioning long lines and insufficient bagging help, which has led to frustration among regular customers. Despite these issues, the store is praised for its consistent product availability and knowledgeable employees, including those who support individuals with cognitive challenges. While some customers have had disappointing experiences with specific food items, overall, Jewel-Osco remains a popular choice for local grocery shopping, thanks to its community-focused service and dedicated staff.
Thank you so much for always filling my drive up orders. You guys are so sweet. Thank you to the meat department too! We have a huge family, and you guys always come through. Wishing your whole team many blessings! Thank you again.
January 2025
Easy to find what you're looking for. Prides are decent.
December 2024
Find everything I want for a good price, and they are very nice and helpful
