Jewel-Osco is a neighborhood grocery store offering a convenient and friendly experience. It features a deli, bakery, fresh produce, and a helpful pharmacy staff. The bakery provides customizable cakes and cupcakes, while the deli offers a variety of party trays made to order. Services like Order Ahead pick-up, Grocery Delivery, and DriveUp & Go™ are available to save time. The store includes a butcher's block with an assortment of meat and seafood, and a produce department full of fresh fruits and vegetables. The floral department is also noted. Reviews mention that the store is consistent in products and that employees are often friendly, with some staff remembering regulars. The store is recognized for giving employment opportunities. However, there are consistent complaints about checkout service during busy times, including long lines, insufficient baggers, and cashiers who do not assist with bagging, making customers feel they have to bag their own groceries. Specific food items like chicken tenders and potato wedges have been criticized for sometimes being dry, hard, and inedible, suggesting they may sit out too long. While many staff members are praised for being helpful and patient, some customer interactions at checkout are described as lacking in customer service.
Thank you so much for always filling my drive up orders. You guys are so sweet. Thank you to the meat department too! We have a huge family, and you guys always come through. Wishing your whole team many blessings! Thank you again.
January 2025
Easy to find what you're looking for. Prides are decent.
December 2024
Find everything I want for a good price, and they are very nice and helpful
