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January 2024 by Brandon Switzer
The pharmacy is absolutely horrible waited 2 hours to get meds and the lady in the drive thru was very very rude!! If you want to get meds filled I would advise going some place else!
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October 2023 by Laury Awkar
Clean place and nice staff
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September 2023 by Courtney Webb
Well for starters the pharmacy technicians and everybody in the department are incredibly rude. The orders say they're done but they never are. Recently I called ahead and they told me they would be ready after 2pm. I showed up at 3:30 and sat in line for 30 minutes. Then the lady told me my prescription was printed but not ready. Then told me to get back in line. I had my 2 babies with me so I said no and I would wait right there and they can fill them now. She then told me she was going to escort me. So you have time to escort me but not fill my prescription? Funny how that works. I told her to lose her attitude then another employee told me she was going to call the cops. So long story short, THEY SUCK!!! Do not waste your time like I did. This isn't the first incident so good luck if it's the closest store.
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July 2023 by Amanda Maborn
I've used this location for several years normally no issue but as for the past several months I've dealt with poorly trained worrker with no costumer service skills. My my prescriptions are taking over 24 hours to fill. I normally don't leave reviews because it usually is not that deep but what is really going on when prescriptions are called in for dame day and they aren't available even 6 hours later. If I could rate negative stars I would.
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July 2023 by Brianna Walden
This one's for you, trent.
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July 2023 by CHRISTIAN Cogill
Staff is always friendly and helpful. Pharmacy staff is always on point as well. Quick to answer any questions even when busy.
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May 2023 by Cassie Moore
Went for a COVID test...got there on time and waited my turn in the drive thru...made it to the window, gave my name...the lady left the window and I waited 15 mins...a guy came and I was told to drive around the building and get back in line so they could help the people behind me...waited another 15 mins in line and got back to the window...took the test and it was suppose to be the 2 hr rapid test, but they told me I would have my results in 24 hrs...49 hrs later and I've still not got any results..had to inturn go to a clinic today and have another test done ...very unprofessional and incompetent ...I will not be using Walgreens again for any business...
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April 2023 by Kacie Coulter
If I could leave zero stars I would've. I asked if they carried a medicine the girl could not speak any English and says oh I can't say I said I'll let this dr know and to make sure his workers know to tell everyone never use Walgreens in Herrin. I have contacted higher ups and let them know about her ignorant comments and not answering questions ??????
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January 2023 by Toolman84
Needing a covid-19 test done and been told have to make a appointment online just to be seen that might take more than two weeks that have done I think this is very wrong and a disgrace because if I have to wait 2 weeks to have a covid-19 test done I will be over that covid-19 if I had it before even having a stupid test done this is wrong and all kinds of notes and very rude Walgreens staff members and very hard to talk to an actual person when it's a stupid computer need to do better unsatisfied with the services of staff at this Walgreens location in herrin Illinois
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January 2023 by Tim Pitchers
Needing a covid-19 test done and been told have to make a appointment online just to be seen that might take more than two weeks that have done I think this is very wrong and a disgrace because if I have to wait 2 weeks to have a covid-19 test done I will be over that covid-19 if I had it before even having a stupid test done this is wrong and all kinds of notes and very rude Walgreens staff members and very hard to talk to an actual person when it's a stupid computer need to do better unsatisfied with the services of staff at this Walgreens location in herrin Illinois
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January 2023 by Holly Chandler
This is horrible. I am currently in line third from the window and I have been waiting in line for over 45 mins. We will not be back, We have been with Walgreens for over a year and it's only getting worse.
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December 2022 by Karma Smith
I wouldn’t normally go out of my way to leave a negative review but last night I was in line for my prescription for 20 minutes. I guess the pharmacy is on shortened hours, so at 6 PM they shut the window and left the 4 of us left in line to go home without our meds. I’ve already been in line for 20 minutes tonight and we have 20 minutes to close and I’m concerned I won’t make it to the window. I’m lucky enough my medications aren’t life saving or necessary, I’m just inconvenienced without them, but I worry that this tactic might be affecting people who do take critical medications. I know sometimes it’s not possible to serve every last customer before closing, but to just abruptly shutter everything with just a few people left in line was a little surprising.
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November 2022 by Becky Jo
Over an hour wait for a easy fill they are absolutely rude and slow worst pharmacy I've ever been to!
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October 2022 by Daniel Campbell
The people are always nice and courteous but aside from that I do not have anything nice to say about this location. There has not been a single month where I did not have some kind of problem at this place. It is always some excuse too. Our pharmacist called in sick, our computers are down, you don't have any insurance (when I do, and literally used it at this location days prior) It's often a combo of many excuses.Even if you live in Herrin, You're Better off going to the Marion location. It is further, but still a shorter distance than having to drive to the Herrin location four times to get one prescription.PS: and this is with the automated system telling me it's ready to pick up each time too, so someone clearly isn't trained on how to use it on the pharmacy end.
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September 2022 by Lonnie Owsley
I needed an item called and the pharmacist was very good,helpfull and upon driving to herrin and also haveing a very kind cashier Rachel with the items I needed waiting at the register, very good store and staff.
