Kroger is a one-stop shop offering thousands of quality food and household products. Many customers report excellent experiences, praising specific, helpful, and friendly staff members who make shopping fun and memorable. The bakery staff also receives compliments for being helpful and understanding. However, some operational issues are noted. Multiple self-checkout stations are frequently out of order, and there are often not enough regular checkout lanes open. Customers also report problems with digital coupons not being applied and express frustration at not receiving a discount for using self-checkout.
Shelves already running empty on this July 3. Only two lanes open.
March 2024
Looked for Cinnabon coffee No where to be found. Looked for Hot Pockets Turkey with Cheese and Pretzels and Cheddar hot pockets They were out of those too. The checker and bagger guys were so sweet it made the trip worthwhile. Very helpful and polite, friendly. Keepers!
October 2023
They need to keep their self scans operational if they don't like to check people out themselves. Seems at least 1 is out at any time. Recently all 4 were out and only 2 regular lanes opened. Manager watched everyone from her cubicle.
