Auffenberg Chrysler of Herrin has established itself as a trusted car dealership serving Herrin and surrounding areas such as Carbondale, Marion, Pinckneyville, and Murphysboro. Customers consistently praise the friendly and helpful staff, highlighting excellent customer service and a welcoming atmosphere. Many reviews mention specific staff members who go out of their way to assist, answer questions, and make the car-buying process easy. Several customers share positive experiences, from buying a van and a truck to getting financing, with some noting that they felt like they made new friends during their visits. The dealership is appreciated for working with customers of all credit backgrounds, including those with no credit, and helping them find quality vehicles like trucks and Ram models. Customers also value the efficient and thorough service provided by staff members, making the entire experience smooth and enjoyable. Overall, Auffenberg Chrysler of Herrin is recognized for its great service, helpful staff, and commitment to customer satisfaction, making it a dealership that customers are eager to recommend and return to.
Customer Service & Service Department =Epic Service 🙌🔥💪
July 2024
Renee in the service department has been great to work with throughout her time at this location. She consistently provides quality customer service, is efficient in her work, and informative. It is always a pleasure working with her.
October 2023
Tony and Paul were great. We were so pleased with the service when buying a town and country van that we went back a week later and got husband a truck.Thx guys
