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July 2024 by Rome Johnson
Luna was very nice and extremely helpful with assisting our car. I truly enjoy her and the staff’s customer service. 10/10 recommend
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July 2024 by Dr Bill Dalton
This location is right around the corner from me. The manager is great, it seems like the staff changes weekly. 9.5/19
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July 2024 by Angie Bridges
I came in to purchase a light bulb for a turn signal that was out on my car. I was very grateful that I not only walked away with the purchase but also it being installed. Thank you Lekeif for making my day!
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July 2024 by Melody Collins
Thank you to Luna for her great customer service!!! She was very understanding and sweet! She helped me out and fixed my headlight. I’m truly thankful. THANKS AGAIN LUNA!! Wonderful job!
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July 2024 by mesha gutierrez
Very helpful and friendly staff… Lakeith went above and beyond to assist my with the replacement of my headlight for my daughter’s car. Thanks so much!!!
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June 2024 by Ebby
I love this store, it's close to home and reliable. I went today and I was looking for a car take over scent lol. My husband smokes and I hate the smell in my car. This young man decorated me and I greatly appreciate him for helping me. Thank you soooo much... He's name I don't remember, he has locs 6/22/2024
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May 2024 by Whitney Hayes
The lady behind the counter was very rude and disrespectful first with the people in front of me, and then to me that young lady deserves to be fired
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May 2024 by Marie Joelle Isidore
Luna and LaKeith were absolutely the best. I came in with a very complicated problem and Luna was very patient with me. She took the time to understand the problem and spent time searching for a solution. There was a third young lady there that also took time to try and fix my battery issue. Unfortunately, her name escapes me but as soon as I remember I will give another review. Those three individuals kept my spirit up and provided excellent service with a smile. I recommend the store to everyone who ask me about auto issues. I send them to My Hazel Crest store
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March 2024 by Susan Brown
I had a headlight out and as result needed to get it fixed ASAP, called the store and asked if I bought it there would they be able to install it because I needed it right away and I was told if they could access it they could do that. I went there and they did just that. The store manager Luna looked at it and said she could do it and did it right away!!! The lack of that second headlight was totally blocking my ability to work and therefore my income so this “small little bulb” was a Major thing in my life that day. Kudos to good businesses and employees that care and are professionals. It makes a difference.
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March 2024 by iesha smith
It was a pleasure at this store they was so kind and friendly it was awesome got the oil for my car the energy customer service was great thank you thank you I want to thank two of the employees Charlotte and Danielle was very knowledgeable and was concerned it was a pleasure ??
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March 2024 by LaShawn Watkins
There is a very rude, very unattractive young lady who works in here. Two customers I saw there were in another auto parts store when I got there because we all left. Not only was she rude, she was useless. I asked her to test my battery she couldn't do it. Later, I called to get the district manager number, she asked why, I said to report you, she hung up on me. I got the district manager info from another location, left a detailed message didn't receive a response. Even though this location is less than a mile from my home I'm ok with traveling farther to a competitor.
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February 2024 by Mike Owens
Lakeith was very helpful and knowledgeable I’d recommend this location to anyone
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January 2024 by Margaret Koziol
Luna was amazing. Luna asked me did I have someone to install my battery told her I was going to do it myself. Luna said no no I will do it for you. Luna was very friendly and amazing. We had a nice conversation while she was installing my battery. I will go back, I recommend auto zone in hazel crest and to see Luna when you go there.
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January 2024 by Curtis Thompson
Young Lady working there this morning was very nice and helpful, and she put a battery in my truck with the weather being below 0 Degrees... Thank You Sweetheart, you did and awesome job ?
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January 2024 by S Strain
The staff is very helpful.