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“We opened a kids account and had the most awesome of experiences. Ryan Neubauer was excellent and answered all out questions. Good work young man! I have been in the Credit Union world for 20 years and can recognize a good CU. Metro is excellent. I will be back to open my own membership soon.”
“Susan was exceptionally welcoming and was great at walking me through refinancing my car loan. She was patient, kind, she gave great advice for future purchases and she was very friendly. She did not make me feel like I was asking any “stupid questions”. I look forward to working with her in the future.”
“Wonderful service provided by Jay. He was very attentive and was able to provide me good information on all the questions I had. Definitely reccomend going with him on your visit.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“What attracted me to this bank was the friendly staff. While some of my favorites may have changed over the years, one constant is that the staff remains very knowledgeable and pleasant. Presently, my new favorite is Cheryl Miller at the HE Community Bank on Palatine Rd. Great job Cheryl!”
“Cheryl Miller at the bank is top notch to work with. She is a great listener, offers top notch service and has a very pleasant demeanor. I highly recommend working with her at this bank!”
“Carl Oguamanam is great to work with! He has a highly professional team and closing loans together is a breeze! I look forward to many more opportunities to work together. Thanks, Carl!”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“Usually go to this location to take care of my business needs. The staff is very helpful, friendly, and make it a smooth process. Overall, an excellent BofA location.”
“I have been a customer at Libertyville Bank and Trust since they opened many years ago. I really appreciate the small-town vibe of the bank and the exceptional customer service they provide. I have recommended the bank to many friends who have had to pay fees to withdraw their own money from their banks. :)”
Open 24 hours
55 W Lake Cook Rd, Buffalo Grove
Banks
“Your my best friend I swipe my card and you spit out my money in no time into my hands ! You are the best atm machine on the planet . I love the way your sign goes up at night time I can find you while I’m driving really quickly I like how you can scan my phone I know it’s me and give me my hundred really quickly this makes me really happy I have told all my friends about you ATM thank you for all that you did for me one day I’m hoping you will spit out at least 50,000 on accident and will just keep that between me and you think you Bank of America ATM”
“Lilya was a huge help and very knowledgeable in the banking products offered by selfreliance. She knows what she is doing, she is passionate about it, and pays attention to the details.I love coming to this branch because I am always treated well, always greeted warmly and always helped by friendly people.I highly recommend this branch, and think it's the best out of all branch.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“Nice customer service and friendly staff. I just wish the teller behind the counter were a bit loud coz it was really hard to hear them over. Else, nice local bank. Would surely recommend.”
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“I went to the Rolling Meadows Branch, looking for help to transfer money from my Share Credit Union account to a local bank. The branch manager, Iwona, helped me. She educated me on steps to take and gave a recommendation. The situation was resolved. All went well. I enjoyed spending time with Iwona. Super personality, caring, knowledgeable! Thank you, Mary Meyerhof”
“Adam at the Lake Zurich IL Schwab office is very nice. He answered my questions. We discussed things Schwab offers. I am very satisfied with this office. Thank you, Adam.”
“Melissa Gomez was very helpful with issues I had with my account She seemed to know what to do without flinching. She is one of the reasons I enjoy banking at Wintrust”
“My Debit Card had been hacked by a very bad person (vbp) and the SBOTL Fraud Security Group put a Hold on my account. So I stopped by the Center Street Office on my way to the Vet with my Puppy, and Allison, one of the Many Wonderful Women who works there, took care of Everything, and on the way back from the Vet, I picked up my new Card and EVERYTHING on my Account was Safe, Secure and, as Usual with SBOTL, taken care of Extremely Professionally!”
“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
“After seeing some poor reviews on this site, just wondering if they are "fake" reviews. My experience with BG Bank & Trust (part of Wintrust) has been wonderful and I've banked with them for at least 5yrs. I shopped around for a bank that would offer me a small business account without having to deposit $5000 to keep on hold; they were the only one who had a minimum of $250. Any questions I've had have always been met with excellent customer service. There's a reason Wintrust must have been rated #1 in Illinois for customer service by J.D. Power.”
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“Great Refi experience. Business owners with complicated tax returns should feel confident that this team will get your through the process!! Her team will also work with you on your credit to bring your scores up to get the best rates possible!!”