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December 2023 by Ma D
I've had this specific group for over 8 yrs. In the last 2 years, there has been a drastically reduced sense of professionalism and overall reliability when it comes to performance.1. I was quoted one price and a day later, $80 dollars more.2. I have established autopay multiple times. And every 3-4 months, I'm getting a bill for non payments. This is the simplest role function, and yet the incompetence is loud.3. There is never a manager or Peter Grande to speak with for accountability.4. On my most recent claim, I literally had to do all the leg work myself. From finding a towing company, finding an auto shop, and getting documents from financing to various claims departments. I'm not sure why anyone is employed here if the insured has to do all the work.
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December 2023 by Kamelia Stoyanova
Fast and easy service. Thank you State Farm!?For six years I have had excellent service and I am pleased to have chosen State Farm to take care of my car insurance.
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November 2023 by Alice Doris Torres
I've been with State Farm since 2000 and that's all due to State Farm's very own Martha's impeccable service. She has been the real star of my experience throughout the years with Peter Grande-State Farm Agent. She has always treated me with kindness, compassion, patience and always put my mind to ease whenever I needed it. The icing on the cake is that she personally always makes sure that I am always getting the most for my money at the lowest price everytime my contract is up for renewal. Thank you Martha for being MY person at Peter Grande-State Farm Insurance Agent!!!???? You are the reason why I am a State Farm customer!!!
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November 2023 by Monika De La Cruz
I’m a new State Farm customer. About two weeks ago I got into a car accident and not knowing what to do I ran straight to my agent office where Mrs.Martha P Daniel was a Godsend. She took very good care of me and make me feel like I’m not alone with time situation. She help me negotiate more money when I wasn’t pleased with original insurance payoutDefinitely recommend choosing them as your team.Thank you Mrs. Martha ??
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April 2023 by Josh Schroyer
Follow Up:I called for a quote for a new vehicle. There was a quoted price increase of 20% for the new vehicle policy (which makes sense). Unfortunately, there was another surprise increase of an additional 30% from the new vehicle quote to the actual bill. This should serve as a warning that the quote they give you may not be accurate due to "human error".I called on a Friday to discuss and was promised a call back in 10 minutes. That call never came. I had to call back Monday afternoon, at which time no one could talk to me. I didn't hear anything until that evening when the agent called me back. This was two weeks after my initial call to the office regarding the the surprise price increase.--Provided a great rate quote, but then the actual bill came and it was 30% higher than the original quote. Poor communication and follow up in addressing the issues.
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April 2022 by Veronica Castillo
This is my Statefarm office. Martha Daniel is the office manager and she is my go to lady for everything. The only person that I deal with exclusively!! She is so knowledgeable with everything pertaining to insurance. She knows my account like that back of her hand and never have I had a problem with any of my policies! Thank you Martha because your professionalism and experience brings me a piece of mind.
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March 2022 by Arlind Kociu
Absolutely!!! Love my agent, couldn’t ask for a better one. Selena is very professional and does an amazing job !
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March 2022 by herber Henriquez
I’ve been with this office for a very very long time now. Nothing but professionals working in here. They actually do answer the phone when you call. I’m happy with Peter Grande- State Farm and if you ever need an insurance agent call Selena Romero who I can recommend without a doubt.
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March 2022 by Sam Tousi
Martha was my agent and she did a very good jobListening to me and adjusting the policy to meet myNeeds for Home and auto insurance, I will highly recommend her to all my friends & Families.
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March 2022 by Aaron Alvarado
I have been client for many years and received excellent services for quotations pricing, and reassessment of policies. The staff is very friendly and knowledgeable with great turnaround all requests. I will highly recommend to give them a call.
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March 2022 by Christine Diaz
Let me explain about the State farm Martha Danielle is representative is the best representative at State farm to be dealing with she does her best to give you in best in insurance quote ever I have known her for a very long time she's always gave me the right amount of information help me with situations and I would guarantee you got her as a representative for the facility at State farm will be happy they have her she's the best I love her so much the way she works is astonished thank you Martha Danielle
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October 2021 by Taylor Calacci
Always amazed with State Farm taking care of my needs. Wouldn't go anywhere else, and Peter Grande's office is amazing. Highly recommend!
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July 2021 by Stevo Challo
I've been with this office for many years now. This is a great group of professionals I have the pleasure to deal with. My agent, Martha Daniel, is awesome and always answers my questions via email or phone. I definitely recommend her and the office for all your insurance needs. Thank you Mr. Grande and the team for the services you provide.
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December 2020 by Riad Sweilem
I've been with this office for almost year. They're really nice. My agent Selena has been awesome. Always answers my questions via email or phone. I recently was buying a new car and she offered to help me on a Saturday if I was driving it home. Didn't need to, but the thought was amazing. She could have easily said to call the 800 number. The rates are surprisingly good too!
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November 2020 by Robert Cromer
My agent mrs martha, I highly recommend her. She is very knowledgeable and attentive to my need.She takes time with you and if she does not know the answer to your problem,she will find out and get back with you. Thank you martha.
