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“I had the absolute best experience with PFCU from start to finish. Tiffany and Theresa from the Evanston location have been nothing but accommodating, kind, respond immediately, and very informative !! I am very grateful for them and I will be switching over all my banking to PFCU.”
9AM - 5PM
6400 W North Ave, Chicago
Banks
“Angela Reed at the West North Ave location was an absolute life saver for my Grandma and I. We had a stressful family matter to take care of and in a short amount of time due to being from out of town. Angela spent most of the day helping us work through it and was so kind throughout the whole process, never once making us feel like a burden on her day. She went above and beyond to ensure we were able to complete our business before leaving the bank and back home. Her kind personality and professionalism made the process so much easier and doesn’t go unnoticed. Thank you to Angela for EVERYTHING! We wish all bankers were like you.”
“This is the and most personalized banking service I have ever received.Art Neville is the best and goes out of his way to helpsolve any banking issues. Alsop I must commend Elizabeth for her assistance with my mortgage.”
“Been here for a few years. These are real people, who know you by your name. This is the type bank you stick with for the long haul. Everything else is secondary.”
“What a wonderful bank! Caring people, delightful service, hot coffee and sweets. Most of all, I love the friendly people here. Elizabeth Taylor, the bank manager is wonderful.”
“Susan was very professional and took the time to explain every detail of my loan application. She made everything very easy to understand. Thanks Susan, thanks PFCU.”
“The 2 branches (Evanston) are outstanding. friendly, helpful, knowledgeable and always wanting to make you a satisfied customer. Each person there from the branch manager to the tellers make you feel special.”
10AM - 6PM
1763 W Howard St, Chicago
Banks
“I like this branch! No long waits, and everybody--tellers and manager--have been great. I switched my checking account here several years ago and I'm glad I did.”
9AM - 5:30PM
4400 Oakton St, Skokie
Banks
8:30AM - 5PM
1628 W Irving Park Rd Unit 1E, Chicago
Banks
“Kudos to Adriana Romano at West Town Bank &Trust. As executor of my sisters estate I've dealt with numerous financial entities and have been amazed how hard it's been to extract info or even get a response. Ms. Romano responded immediately, helpfully and with clear instructions on how to proceed. Finally, someone made a very hard job easier! Thank you so much Ms. Romano.”
“I was a prior Chase customer and now I finally found a bank that is not going to have me on hold for hours or make me go through transfer over transfer only to get transferred to customer service again. Great over the phone and personally even better in person. Very knowledgeable, kind, and hard working people working there to helping me on any of my banking needs.”
“Im so happy when I walk in and speak with Cornell, his is just a great representative for credit union 1. I know when I speak with him, I’m in good hands. He’s very helpful and professional. He actually makes me feel like he’s on top of any concerns I have, and he goes above and beyond to make sure I’m satisfied as a client. Thank you Cornell and keep up the great work. This is why credit union 1 still has my business.”
“I love the gals who take care of me at this branch. They always laugh at my bad jokes and keep me supplied in free cookies. They also do a great job helping me with my financial needs.”
“I took my 91 year old father to Associated Bank to wrap up a few year-end financial issues. My dad can be a "handful" (in a good way) and he was at his best during our visit with Ms. Melek Cetin, AVP/Area Branch Manager. We met with Ms. Cetin for almost 2 hours and she could not have been nicer as she tackled the year-end paperwork as well as my father's jokes and unending questions. Thanks (again) for all your help, Melek! Happy New Year!”
“Been banking there since Bank of Lincolnwood sold out. Always quality service. Had a mortgage there and still have checking and savings. Nice and accomodating people.”
“Wendy Klonder has been our banker for several years and has always been prompt to respond and ready to help with any questions. The whole team at Glenview Bank & Trust make both our personal and business banking easy.”
“My five stars are for the Mount Prospect branch. But I will be comparing this branch to the Des Plaines branch. The Des Plaines branch, I would maybe give one star to it.I much prefer the MP branch over the DP branch. MP branch makes you feel welcomed and appreciated. It does not have a cold feeling, like DP’a branch.Teller’s are polite, professional, and quick. Unlike the DP branch, tellers talk way too much to the ppint where it orders uncomfortable. I am the kind of person that wants to go into the bank. Do what I need to do and leave. And at Mount Prospect branch I can do that however at the Des Plaines branch there’s one teller who just talks and talks and talks, and even when you make the hints that you are ready to go, you’re there for an extra 10 minutes after you did your banking business.”
“Casandra was extremely helpful when I called and asked for help with my account. She was also knowledgable and was able to make a personal connection with me and took my financial support to the next level. Thank you.”
“I always like going to this branch - it's clean, bright, and usually very fast service. But I had a *particularly* great experience yesterday working with Jeiline! I came in with a variety of random requests - from getting quarters to applying for a new credit card to inquiring about retirement investing. Jeiline was knowledgeable, patient, helpful, and very kind. So grateful for her assistance and guidance!!”
“I have been banking with Village Bank since they opened up quite a few years ago. I have always found the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.”
“My sister and I took our Mom to open an account and we received excellent service. Ryanne and Lily were extremely helpful with helping us understand the details and went above and beyond to make sure we were comfortable, especially Mom. Thanks so much to both of them. This is excellent customer service at its best! Keep up the great work!”
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“I have been visiting this location consistently for over a year now and the professionalism and hospitality never fails. It's such a pleasure working with such knowledgeable and caring folk who I can trust to advise me of financial decisions. Theo is someone I like to consult with because he knows his stuff. He has been my personal banker for a few years now because he gives great advice regarding products and financial literacy. He's always pleasant. Shantae is another I find so friendly and welcoming whenever I encounter her at the counter. She offers such a great attitude when displaying what CU1 represents. Thank you guys for being something ATMs and Robots can't replace.”