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March 2024 by Donald Gordon
Very nice employees
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March 2024 by Brittany Greer
This is the 2nd package delivered from this facility that is missing. My first package driver left it in the main door of my building for anybody to pickup. Security cameras saw them put the package on the ground and proceed into the building with other packages. My 2nd package was “delivered” where idk the picture used for proof of delivery is not clear at all idk where the packages is. My building looks nothing like this!
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March 2024 by Quinn
Your packages are safe here! Industrial area hidden out right the truck Intermodal Harvey Illinois. Have your packages there. It's safe. Great customer service is a family that feels like a friendly atmosphere. Customers will become your friend as you wait.
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December 2023 by Patrick Callham
The lady's at the service counter were extremely helpful and very professional, Help me fill out my label, gave excellent customer care to my package, EMPLOYEES like this is what keeps UPS on top of the delivery world experience,
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October 2023 by Louise Lewis
Always have a professional customer service experience
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October 2023 by Donna Gaston
Welcoming staff, service was impeccable. The ladies were very helpful.
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August 2023 by Rocco De Marco
They took great care of my baby red foot tortoises
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August 2023 by Phreak Overall
Had package delivered to my job, driver marked my package as missing suite address, mind you we are one big building. But because he had to wait behind a truck driver to check in. He literally turned around and left and said i had the address wrong.
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July 2023 by Moses Wofford
This has been the worst location for years. Drivers will steal your packages by forging a signature and claiming they've delivered to you. This then places your future packages on security checks causing delays, customer service is horrible etc. You'll basically have to come pick your packages up which eliminate the need for them.
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July 2023 by Monique Roberson
This is the second time ups has done this with my package claiming I asked for it to be picked up from the facility this is terrible I ordered an engagement ring and it was not delivered I spoke with Hansel the supervisor he claims and now I will get my package Monday
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May 2023 by Demetrius Mack
There was a driver on this route on the day of 04/24/23 that signed off on my package and said he left it at the door step mind you I had to leave out for work at 12:30pm I received email my packed was delivers at 12:08pm I sat out my house but I never seen a UPS at my location the driver stole 4 electronic products I recommend people go into this facility to get there goods this is sad. Later that night my devices were being activated after hours I was getting emails. this person had done this before in knew what they was doing this driver knows we’re to come they delivered packages before but the truck never showed ain’t no telling how long this has be going on UPS need to start taking picture of the pancakes they leave my package ended a authorize signature the name didn’t even match mines It’s a inside job going on at this place they wouldn’t even give me driver name for my police report there is no telling who is in on this and who’s ain’t this place really need to be investigated!!!!!
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April 2023 by Gen S
Location and wait time are good, since the location is out of the way, there is little to no line so you’re in and out quick BUT the clerk working there on 4/4 and 4/5.. TERRIBLE. Older lady with blonde hair and black glasses needs to get a new job or retire asap because she has zero customer service skills and not helpful in any way, shape, or form. Huffs and puffs at you instead of providing any useful information. Because of this, I’d rather drive the extra miles to the next closest location.
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April 2023 by Miss Moore
No big deal dollar stuff they have it no problem the best ups office I have ever seen the greatest driver the men are so smart and will help you right away.never seen this before been quite a long time thought too speak on it if it goes back they do the wait with you and if it comes they bring it too you no matter what. I had one broken item in26 years of receiving from this location but it was rufth the time that location Harvey your the best
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March 2023 by War El
The staff here are always more than accommodating beyond the lengths expected, never having a different experience to speak of otherwise for over 16 years.Anytime that I happen to be running late to drop-off a parcel, they're more than willing to take a quick scan, provide a receipt & have the item on the truck without delay.If this location is ever to be your choice for parcel drop-off, DO be mindful of the flow of traffic, as the stop signs placed within the parking area are not exactly conventional; the visitor/customer lanes merge with the truck lanes at two points upon entering the gates of the facility.
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January 2023 by Beverly H.
Don't use them!! They are a bunch of liars and thieves. They lost my package (a huge box) and lied about it. Claimed that it was at an Access Point. I wasted time going there; they definitely did not have my package. I filed a claim and they kept closing it even though the issue was not resolved. My package disappeared a month ago and no one at UPS even cares.
