“We were given excellent help by Arlene for completing passport photos and assisting in completing renewal passports. Wayne has also been very helpful. We are lucky to have such a good staff at this location.”
“This is a Retail Only location, not a full post office. I was told to go to the Park Forest location for more services. Check the additional info here or the website for more info.”
“Showed up on a Saturday and there were 10 people in front of me. I thought it was going to take forever but I was in and out in less than 5 minutes. Also, the ladies were super nice as well.”
“Best customer service ever! Visit after visit, year after year these guys provide consistent Great customer service. They are knowledgeable, efficient and PLEASANT!”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“Last month I came by to receive my two packages and first off, why are the opening hours so inconvenient? But the lady behind the counter was nice enough and I did end up receiving my packages so it wasn't too bad.”
8:30AM - 4:30PM
23 W 34th St, Steger
Post Offices
“Elizabeth was so amazing and helpful. After Crete Post Office turned us away- she was so willing to help us with our passport. She was so kind- and we will definitely use Steger Post Office more!”
“My business depends on a post office that works as one should, and this is the best post office I have experienced. They don't have a self-help kiosk or a big bin for packages, but they quickly scan in prepaid packages that you place on the counter. More importantly, they have some of the best customer service in Lansing. Bob is always helpful and Roscoe is a day-brightener!”
“I've been to this location three times recently, and each time there was no line and the service was fast and friendly. One of the best kept secrets on the south side. If you live in the area, this is the post office you want.”
8:30 am - 7:00 pm
18525 Torrence Ave, Lansing
Post Offices
“Service is very quick and employees are pretty knowledgeable of services offered. Every time I come to this location, even when there is a line I'm always in and out. Among many this is by far the best post office that I've visited yet.”
“I actually drove past two other post offices to come here. It's fifteen minutes from my house, while the other two are less than five. I did this because those offices had extremely low ratings, even if you account for a skewed ratio (generally, unhappy customers rate businesses far more often than happy customers).
I was not disappointed. All I found here was friendliness and efficiency. Darlene was an absolute gem. I honestly did not have the energy to deal with someone grumpy today, and while I don't begrudge anyone having a bad day, I just wanted to see a friendly face, especially since I had an unusual mail request.
The Midlothian post office delivered, pun intended. ❤️”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“Parking can be a challenge at times since it’s located between resident homes. Best to use your hazard lights when parked in a non parking spot. The closer it gets to 3pm and closing time theres more traffic due to 2 schools being let out so be patient. The full time employee that works there is amazing. She’s very informative and is straight to the point. Treat her with respect and kindness & you’ll get treated the same.”
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“I have a practice that when I receive exceptional service, I immediately speak to a person in management to compliment the employee. Today my wife and I had to renew our passports and we needed assistance. Denishia was extremely patient, professional, and knowledgeable about the passport process. We did take the time to speak to her supervisor and manager to let the know how much we appreciated the services we received at the Matteson, Illinois post office. Thanks again Denishia!”
9:30AM - 12:45PM 2:15 - 5PM
5 Surrey Brook Plz, Sauk Village
Post Offices
9AM - 1:30PM 2:30 - 5PM
16011 Kedzie Ave, Markham
Post Offices
8:30AM - 4:30PM
19 W Main St, Glenwood
Post Offices
“I was at this post office at 9:30 AM Friday, April 12( clerk 34;) country club hills il.
she was extremely helpful great attitude she went above and beyond to help me with a registered letter to the Department Of Veteran Affairs.
I really appreciated her taking the time to show me what to do and how to do it Great customer service is hard to find these days but I could tell she took a lot of pride and helping the people who came into the Country Club Hills, Illinois post office. Standing Ovation 6 stars.”
“I have a small online business so I go here about once a week (usually morning) to drop off packages, buy stamps and recently for passport renewal. Every time I go its a very nice and quick visit. I’ve been to many other usps locations and this one is by far my favorite because of the employees. The 2 employees that always help me, muslim lady and African (I think) American lady are always very nice, helpful and welcoming. Service is 10/10 ?”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
“I had package delivered to my neighbor house (my original mail Lady was training someone new) they swore me up and down they didn’t have it my mail carrier pulled right up pointed the person out who she gave it to and got my package back every item I love her for that……….”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“I’ve been to this post office a few times and always have good service, however today I receive EXCELLENT service. Markeisha went above and beyond to help me get my wedding invitations out. She went one by one to add additional postage that I was missing due to the contents of the envelope. She took her time and was so nice”
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
“TY to London our thoughtful Mail Woman?She rescued Fantastico when He went for a joy run.I was not able to retrieve him myself since I had a broken ankle at the time.”
“I had a situation and Donta sent me off. I went to another post office and they told me to go back to Harvey. Raven was a gem and I appreciate her going to the extra effort. I had to come back and edit this review. Because I received a follow up call from the post office and they made sure that I issue was resolved. If I remember the rep. who me was named Darryl. He was professional.”